Managed a portfolio of high-value clients, exceeding sales targets through consultative selling, upselling, and cross-selling. Built strong relationships with key stakeholders, ensuring satisfaction and loyalty. Collaborated with internal teams to deliver tailored solutions, driving efficiency and compliance.

Drove B2B sales through 80-100 daily cold calls, utilizing transactional and consultative approaches. Leveraged insights from 8 months of intensive sales training. Developed in-depth knowledge of a portfolio of products and services offered. Utilized tools including Genesys Cloud, SAP ECC, SAP BI, and the SAP C4C CRM platform for effective sales operations. Followed market trends and news to strategize sales. Qualified leads and conducted cloud-based software demos. Employed strategic communication to nurture B2B client relationships and drive success, including closing sales and scheduling meetings for pipeline development.

Projects include: Cambridge Health Alliance, Bates College All Sports Camp, and Hanford and Mead Publishing

Administered and produced scalable vector graphics (SVG) for application interfaces catering to users at educational institutions including Louisiana State University and regional colleges such as Eastern Maine Community College. Conducted user interviews and analyzed content to conduct comprehensive user experience research. Played a key role in application testing and optimization. Initiated and participated in introductory meetings to drive client engagement and business growth. Utilized HubSpot CRM for effective business development and lead generation initiatives, including phone calls and email campaigns. Performed general data collection and organization to support sales efforts and outreach strategies.

Navigated the Amazon Hublocker+ computer system Heartbeat to complete tasks such as receiving, picking, stowing, return processing, and delivery preparation. Facilitated customer deliveries and Returns, as well as provided account and technical support.

Attended customer needs, promoted new products and retail opportunities, served craft beverages and food, managed facilities and product inventory.

Prepared seafood products, assembled custom orders, performed general sanitation, managed product inventory, provided information required for product related decisions.

Assisted guests, informed visitors of promotions, prepared food products, assembled tea and related beverages, performed general maintenance and sanitation, and assessed and distributed inventory.

Engaged with customers about products, promotions, and general assistance, prepared crafted coffee, tea, beverages, and food, contributed to service operations, merchandising, and management of facilities.

Provided support to golfers including: carrying bags, cleaning balls, replacing divots, holding the flag, inform golfers of game progression.

Responsible for opening, closing, and hospitality set up for active historic church. Worked on weekly digital presentations. Operated laptop slides, projector, screen, and audio. Projects included outside rentals for Paramount Pictures (film: June 2019), Common Cathedral (nonprofit), and Newtonville Books (author events).