Luke Wright Email & Phone Number

Melbourne, Vic, Au

Melbourne, Australia

Melbourne, Australia

Melbourne, Australia

• Lead document controller for the Western Program Alliance.• Large role in shaping the TeamBinder environment for Western Program Alliance.• Shaped processes that were adopted by client for other Alliances. • Worked with state government affiliates to deliver key aspects of the Level Crossing Removal Project. • Created and enforced the document management report for the Western Program Alliance, outlining the process for information sharing and storage.• Solved problems that arose as the result of new, untested processes.• Part of the interface team in the Western Program Alliance, dealing with numerous levels of stakeholders, both internal and external.• Trained new recruit in a short space of time to cover leave period.• Document controller on various other projects. • Constant use of Aconex, TeamBinder, iTwoCX and other document management systems.• Produced user documents for above systems quickly and efficiently and implemented them through training. • Used Excel to create innovative ways to streamline processes, often using and manipulating Macros. • Tasked with maintaining and facilitating the archive process in the Melbourne office. • Immediate cost savings due to correction of erroneous charges found when reviewing the archiving contract. • Created and implemented contract storage process. • Created and implemented archiving process for large office move.

London, United Kingdom

• Worked on the Riyadh Metro Project as one of two document controllers• Learnt Aconex document upload system quickly and proficiently to an expert level• Managed Aconex system to ensure documents were uploaded correctly and to the right standards• Worked with multiple levels of the company, from lead engineers and project coordinators to the project manager to enable efficient processes that were suitable at all levels of design• Created various databases to ensure document information was maintained. This allowed for information to be understood and accessed in the clearest possible way.• Liaised closely with clients who were situated on site to ensure processes were constantly being updated to ensure best practice• Strong Word and Adobe editor skills to fix documents so they conformed to the standards• Extensive use of Excel to process large data packets and separate out appropriate information• Time efficient to ensure documents were ready for issue. However, late shifting deadlines required flexibility with working, with late nights and some weekend work required

London, United Kingdom

• Managed databases for upload to website• Ensured website was functioning and fixed or escalated when issues arose• Assisted with checking what stage products were at and following up to ensure smooth website upload• Created delivery reports and stock analysis to cross-reference what was in stock and what was showing as available online

Sydney, Australia

• Promoted to a line manager role where I ensured that my direct reports met their annual KPIs through clear communication and creating a vibrant team environment• Maintained most of my previous roles performed as a Supervisor• Conducted appraisals and leaving interviews of direct reports• Attended workshops to recognise work place bullying and harassment and how to deal with instances of it• Created innovative methods to streamline work flows including a quicker way to cross check all programs were covered for the day and a more functional daily checklist• Liaised with clients over the phone and through email. This involved dealing with queries and issues in an efficient manner and ensuring a mutually beneficial result was achieved• Attended regular meetings with management to ensure consistency across the board and to raise and resolve any new or outstanding issues • Tasked with collating important statistical information into an Excel report that was then presented to directors

Sydney, Australia

• Maintained and input information into a complex customised database. Information was then extracted and analysed for monthly business reporting• Maintained and updated Health and Safety documents and ensured they were being implemented at all times• Organised resource schedules to tight deadlines• Created daily reports of events and issues. Followed up any outstanding issues to ensure a resolution was reached• Worked on a rotating roster so flexibility was essential• Edited scripts to be used for captioning live programming• Researched numerous news outlets and articles to ensure accuracy in captioning• Learnt new and innovative technologies (eg Subito - in house voice recognition software) in a short time frame. Was first line of contact for any issues that occurred and needed to know when to escalate to the relevant people• Use of Word, Excel, Outlook and PowerPoint on a daily basis

Bachelor Of Engineering - Be, Civil Engineering

Bachelor Of Science - Bs, Psychology