Luke Thomas Email & Phone Number

Melbourne, Vic, Au

Mclean, Virginia, Us

Mclean, Virginia, Us

As the head of Appian's Go-to-Market (GTM) business in the Asia Pacific and Japan region, I am responsible for driving revenue growth and maximising value for our clients. Reporting directly to Appian's Global Chief Revenue Officer, I lead a dynamic team comprising 5 Regional Vice Presidents and 45 talented professionals, overseeing a diverse mix of functions including Sales, Pre-Sales, Inside Sales, Marketing, and Alliances.Operating within both direct and matrix structures, our team is dedicated to supporting large enterprise and public sector organisations in unlocking the full potential of their investments in Appian's cutting-edge AI Process Automation capabilities. Through strategic sales initiatives and effective client relationship management, we ensure that our clients achieve tangible results and realise substantial value from their partnership with Appian.

Mclean, Virginia, Us

As the Regional Vice President for Appian’s Go-to-Market (GTM) business across the Asia Pacific region, I spearheaded a strategic realignment of our team's focus into prioritised market segments, with a particular emphasis on large enterprises in Financial Services and Public Sector organisations. By fostering a high-performance culture centered around customer-centric practices, I drove rapid growth for Appian in the Asia Pacific market. Leading a team initially comprised of 10 Sales, Pre-Sales, Inside Sales, Marketing, and Alliance professionals, I orchestrated the expansion of our business to over 20 professionals, achieving an outstanding revenue growth of over 300%.Drawing from my extensive career experience with some of the world's leading software solution companies, I applied strategic insights and best practices to scale Appian's operations effectively. My leadership ensured that our team remained agile and responsive to market dynamics, consistently delivering exceptional results and exceeding revenue targets. Through a combination of strategic vision, operational excellence, and a relentless commitment to customer satisfaction, I played a pivotal role in driving Appian's success and market expansion in the Asia Pacific region.

Austin, Texas, Us

As the Director of Oracle’s Customer Experience SaaS business, I led a team of 10 Account Executives (direct reports) and 5 Solution Consultants (indirect reports), overseeing the Enterprise business operations across Australia and New Zealand. Our focus was on enabling organisations to seamlessly transform their customer experiences, transcending fragmented processes across departmental silos to create a unified, end-to-end customer journey. Whether spanning marketing and customer acquisition, or encompassing the buying/product experience, service, retention, and customer care, our goal was to ensure a cohesive and immersive experience for customers.With revenue responsibilities exceeding US$20 million, I spearheaded strategic initiatives aimed at driving growth and delivering impactful solutions to our clients. Through strategic leadership and collaboration with cross-functional teams, we leveraged Oracle's Customer Experience SaaS offerings to empower organizations in enhancing their customer interactions and achieving their business objectives. Our efforts encompassed leveraging digital marketing, customer relationship management, salesforce automation, field service, configure price quote, eCommerce, contact center, knowledge management, loyalty management, and artificial intelligence to drive meaningful results.

Armonk, New York, Ny, Us

As the Sales Director for IBM’s Cloud Software business, with responsibility overseeing the Australia (South) and New Zealand region, I led a dedicated team of 10 Account Executives (direct reports) and 8 Solution Consultants (indirect reports). Our mission was to support clients in their digital transformation journey, leveraging a robust portfolio of capabilities spanning Customer Experience, Business Process Management, Operational Decision Management, Digital Experience, Platform-as-a-Service (PaaS), Hybrid Cloud, Application Performance Management, Cloud Integration, API Management, and DevOps Platforms.With revenue responsibilities exceeding US$20 million, I led teams who collaborated closely with clients to understand their unique challenges and objectives, delivering tailored solutions that drove meaningful business outcomes. By fostering strong relationships and harnessing the power of IBM’s innovative technologies, we empowered organizations to embrace digital innovation, optimize their operations, and stay ahead in today’s rapidly evolving business landscape.

Armonk, New York, Ny, Us

As the Sales Director of IBM’s Tivoli Software’s Channel & Alliances business for Australia and New Zealand, I spearheaded a team of 6 Partner Executives tasked with cultivating a robust ecosystem of strategic partners. Together, we focused on driving software revenue growth and addressing key business challenges by harnessing the diverse capabilities offered by Tivoli’s portfolio.Our efforts spanned a wide array of solutions, including Enterprise Asset Management (Maximo), Facilities Management (TRIREGA), Cloud Infrastructure, Systems Automation, IT Service Management, Business Service Management, Network & Service Assurance, Mobility, and Storage. Through strategic partnerships and collaborative initiatives, we empowered organizations to optimize their operations, enhance efficiency, and achieve their business objectives effectively.

Armonk, New York, Ny, Us

Leading IBM Global Services Middleware Services business in Asia Pacific, responsible for implementation and execution of business strategy across the region.

Armonk, New York, Ny, Us

Armonk, New York, Ny, Us

Armonk, New York, Ny, Us

Advanced Sales Leadership (Ibm Executive Leadership Program)

Bachelor Of Planning