Luke Dale

Luke Dale Email and Phone Number

Enterprise Customer Success Manager @ Megaport
Melbourne, VIC, AU
Luke Dale's Location
Melbourne, Victoria, Australia, Australia
Luke Dale's Contact Details

Luke Dale work email

Luke Dale personal email

n/a
About Luke Dale

Luke Dale is a Enterprise Customer Success Manager at Megaport. He possess expertise in direct sales, business strategy, management, microsoft office, leadership and 11 more skills. Colleagues describe him as "Luke is a very intelligent, ambitious Sales person who I highly recommend in a sales environment. He was a pleasure to manage, very focused and collaborative, working extremely well driving Service opportunities as well as working in a highly competitive environment. Over the year he spent with me and the team in SAP he flourished into a well rounded sales professional with high attention to detail and Customer focused. Thank you Luke for the time you spent with me. I will be watching your career with interest."

Luke Dale's Current Company Details
Megaport

Megaport

View
Enterprise Customer Success Manager
Melbourne, VIC, AU
Website:
megaport.com
Employees:
428
Luke Dale Work Experience Details
  • Megaport
    Enterprise Customer Success Manager
    Megaport
    Melbourne, Vic, Au
  • Megaport
    Customer Success Manager
    Megaport Sep 2024 - Present
    Melbourne, Victoria, Australia
  • Bgp Group
    Business Development Executive
    Bgp Group Jul 2024 - Sep 2024
    Australia
  • Insight
    Partner Account Manager
    Insight Jan 2020 - Sep 2023
    Sheffield/London
    Driving Veeam solutions within Insights existing customer base and identifying net new customers.Managing the vendor/partner relationship.Managing the customer relationship, pre-sale and post-sale.Subject matter expert for Cloud Backup and Disaster Recovery software.Net new business acquisition Renewal management for 200 + Veeam customers.Customer success management.Project Management.Helping Insight customers focus improvement on;Data Backup and… Show more Driving Veeam solutions within Insights existing customer base and identifying net new customers.Managing the vendor/partner relationship.Managing the customer relationship, pre-sale and post-sale.Subject matter expert for Cloud Backup and Disaster Recovery software.Net new business acquisition Renewal management for 200 + Veeam customers.Customer success management.Project Management.Helping Insight customers focus improvement on;Data Backup and Disaster Recovery.Orchestration and Automation.Monitoring and Analytics.Cloud Mobility.Governance and Compliance. Show less
  • Insight
    Partner Account Manager
    Insight Oct 2018 - Jan 2020
    Sheffield/London
    Solution Sales Specialist focusing on Insights Adobe offering.Manage the overall vendor/partner relationship between Adobe and Insight.Focused on adding value to customers by helping them drive improvement within their current Adobe licensing agreements.Selling the full portfolio of Adobe's Digital Media products, encompassing Acrobat DC, Creative Cloud Suites and Creative single app plans via Adobe's 4 licensing models - VIP, ETLA, CLP & TLP.Laser focus on customer migration… Show more Solution Sales Specialist focusing on Insights Adobe offering.Manage the overall vendor/partner relationship between Adobe and Insight.Focused on adding value to customers by helping them drive improvement within their current Adobe licensing agreements.Selling the full portfolio of Adobe's Digital Media products, encompassing Acrobat DC, Creative Cloud Suites and Creative single app plans via Adobe's 4 licensing models - VIP, ETLA, CLP & TLP.Laser focus on customer migration from legacy perpetual to SaaS platform.Customer success manager for large Adobe VIP & ETLA contractsPost-sale customer lifecycle management.Net new acquisition of Adobe Acrobat customer.Up-sell and X-sell on all existing renewals.Renewal manager for 300+ Adobe customers UK & EMEA. Show less
  • Insight
    Digital Account Manager
    Insight Mar 2018 - Sep 2018
    Sheffield, United Kingdom
    Account Managed Insight UK's SMB customer base.
  • Sap
    Services Account Manager
    Sap Jul 2015 - Aug 2016
    Worked within the Services branch of the organisation aligned specifically to the ENR and Discrete Industry verticalI worked within the Consulting Services area of SAP UKI. The basis of the role was figured around identifying, supporting, building, closing and delivering SAP services. - After being set an initial target of £300,000 over 6 months of selling, I met and exceeded this target by <160% to reach £498,000 of revenue. - Developed my CRM skills exponentially… Show more Worked within the Services branch of the organisation aligned specifically to the ENR and Discrete Industry verticalI worked within the Consulting Services area of SAP UKI. The basis of the role was figured around identifying, supporting, building, closing and delivering SAP services. - After being set an initial target of £300,000 over 6 months of selling, I met and exceeded this target by <160% to reach £498,000 of revenue. - Developed my CRM skills exponentially as I was responsible for recording my own deal cycle as well as helping to maintain the CRM hygiene for my team. This allowed me to assist greatly with the weekly UKI forecast calls as well as the bi-weekly EMEA forecast calls. - Created and launched my own service, 'Quality by Design'. This service is now rolled out in the UKI and EMEA SAP Services departments. - Assisted the Senior Client Partners in deals ranging up to £1m, creating the contracts and engineering the pricing models to ensure margins were met. - Keeping constant correspondence with global SAP consultants to ensure the management of each engagement was maintained to an excellent standard and all projects were carried out in an efficient and timely manner. - Responding to RFP's with some of SAP's key customer accounts. - Part of the intern development program - a side project which consisted of managing the marketing of the SAP internship and the eventual recruitment of the next wave of SAP interns.Innovative Demand Generation tactics and Business Development activities that I actioned were vital to bringing in revenue from Net New Names and Dormant Accounts. Show less
  • D&C Landscaping
    Managing Director
    D&C Landscaping Aug 2013 - Dec 2014
    Small Landscaping firm with big successes. Starting from nothing to develop a solid reputation in South Yorkshire and Lincolnshire.Self-promoting, advertising and strong marketing were pivotal to developing a primary customer base.Chasing up clients, selling myself & my service.Strategic thinking necessary in order to breakthrough into the already concentrated and competetive market - The 'tour de yorkshire' was formed - essentially researching the Tour De France circuit on… Show more Small Landscaping firm with big successes. Starting from nothing to develop a solid reputation in South Yorkshire and Lincolnshire.Self-promoting, advertising and strong marketing were pivotal to developing a primary customer base.Chasing up clients, selling myself & my service.Strategic thinking necessary in order to breakthrough into the already concentrated and competetive market - The 'tour de yorkshire' was formed - essentially researching the Tour De France circuit on its Yorkshire section and targeting businesses/properties on the circuit, the selling factor coming from the idea that they would be seen on national television.Landlords were another target audience - many landlords own several properties, receiving a job for one property usually manifests into receiving a second job.. and so on...Gained business both Nationwide and In Europe Show less
  • 1Roof
    Client Relationship Manager
    1Roof Jul 2014 - Aug 2014
    London, United Kingdom
    Internship at start-up companyGained great exposure to how a business is built, developed and marketed.Built strong skills in communication, sales and marketingTasks included researching, analysing and then chasing up potential clients.A good knowledge of the product and strategy was key in order to deliver the product/service in the clearest & most effective way.Microsoft Excel was used frequently for industry analysis and for presenting market… Show more Internship at start-up companyGained great exposure to how a business is built, developed and marketed.Built strong skills in communication, sales and marketingTasks included researching, analysing and then chasing up potential clients.A good knowledge of the product and strategy was key in order to deliver the product/service in the clearest & most effective way.Microsoft Excel was used frequently for industry analysis and for presenting market researchThe task of selling a new idea to someone who doesnt realy want to listen will always be challenging, but with persistence, a good knowledge of the product and a personable nature the challenge becomes less daunting. Show less

Luke Dale Skills

Direct Sales Business Strategy Management Microsoft Office Leadership Sales Operations Teamwork Crm Social Media Marketing Sales Sap Strategic Planning Marketing Operations Account Management Discrete

Luke Dale Education Details

  • Nottingham Trent University
    Nottingham Trent University
    1St Class Honours
  • St Marys Rc High School Sixth Form
    St Marys Rc High School Sixth Form

Frequently Asked Questions about Luke Dale

What company does Luke Dale work for?

Luke Dale works for Megaport

What is Luke Dale's role at the current company?

Luke Dale's current role is Enterprise Customer Success Manager.

What is Luke Dale's email address?

Luke Dale's email address is lu****@****sap.com

What schools did Luke Dale attend?

Luke Dale attended Nottingham Trent University, St Marys Rc High School Sixth Form.

What are some of Luke Dale's interests?

Luke Dale has interest in I Am A Keen Amateur Boxer, Children, Writing The Economics Section.

What skills is Luke Dale known for?

Luke Dale has skills like Direct Sales, Business Strategy, Management, Microsoft Office, Leadership, Sales Operations, Teamwork, Crm, Social Media, Marketing, Sales, Sap.

Who are Luke Dale's colleagues?

Luke Dale's colleagues are Brendan Conlon, Olabisi Adeoti, Oliver Thomson, Michael Smith, Danielle Tanner, Daragh O'driscoll, Sarah Dwyer.

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