Luke Francis Email & Phone Number

BUSINESS LEADERSHIP Leads cross-functional business and IT teams through strong business acumen and technical savvy, thereby accelerating achievement of business goals that capitalize on innovation and productivity-enhancing opportunities. Inspires continuous improvement, innovative problem solving, and self empowerment, creating a culture of learning that aligns teams towards a shared vision and motivates work towards common goals. Communicates clearly; asks the right questions to drive towards root cause analyses and actionable solutions. TECHNICAL INNOVATION Leads projects spanning software development, business analysis, and quality assurance; empowers rapid formation and integration of on-/off- shore teams and technologies to quickly translate business ideas into business solutions. Leverages new technologies to attack tough challenges and new problems with zeal and out-of-[] thinking. Self-motivated, hands-on, continuous study of emerging technologies and their successful deployment to solve real world user pain points.

Listed skills include Agile Methodologies, Sdlc, Sql, Software Development, and 46 others.

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  Staff Technical Solutions Consultant

  Google

  Nov 2015 - Present - Atlanta, Georgia, United States

  Grow Google Pay transactions and tokenizations 100x through partnerships and scaling novel payments solutions to external developers.COVID Cards* Launched the developer site for the new product in under two months, facilitating multiple quick and successful partner launches in the US and abroadPayments Platform* Sped up internal merchant account launches 20x by overhauling and redesigning a fragmented and opaque 30+ stakeholder process, resulting in: * Billions of dollars of payments processing having hot backups * Tens of millions in new business in the first year* Built multiple new data pipelines, data analysis dashboards, and a new application to create tasks and provide transparency to the entire processPayments Insights* Owned and managed the standards by which our teams created, managed, and stored data* Built real time tracking data pipelines for 8 KPIs, working with 6 different teams to pull their data* Developed multiple automated analysis reports in unique, insights-driven newspaper-style executive formatGoogle Pay Tokenization Specification* Owned technical relationships with the major networks (Visa, PayPal, Discover, etc)* Doubled the number of TSPs supported while decreasing the cost required to do so by 2x* Distilled 100+ technical documents into 2 keystone developer documents* Directly trained 5 globally dispersed individuals to support existing and new TSPs* Built 20+ data analysis dashboards and 50+ complex database queries, saving thousands of troubleshooting hours through standardizationGoogle Pay API: * Delivered 30+ top tier partner integrations with the Google Pay API* Led 50+ technical pitches for executive members of potential Google Pay API integrators * Led the technical portions of 10+ all-day hackathons* Owned the public facing developer site for the Google Pay APIOther notables: * Led 10+ courses in executive presentation design, upgrading the skills of 150+ Googlers* Conducted 30+ interviews