Luke Hardwick Email & Phone Number

London, England, United Kingdom

A company with a mission to provide high quality creative materials for fun and mindfulness for all ages.https://www.linkedin.com/company/billwick-ltd

London, United Kingdom

Find some of my blog articles: https://www.sitespect.com/author/luke-hardwick/

London, United Kingdom

• SiteSpect provides the world’s most comprehensive digital optimization platform, enabling the world’s largest and most successful online businesses to significantly improve conversion rates and revenue. SiteSpect’s.
• Collaborate with clients to understand and develop clear, measurable business objectives and initiatives.
• Solicit and/or recommend improvements to client sites that target increased conversion rates and align closely with the businesses objectives and initiatives - enabling the design and develop of campaigns that.
• Leverage creative, strategic and analytic skills to discover insights from available sources including SiteSpect reporting, web analytics tools, industry experience, best practice and usability to aid development of.
• Effective monitoring and interpretation of campaign performance and results, enabling the communication of actionable insight and additional findings to client.
• Train clients in the usage of SiteSpect and build campaigns to specifications; provide telephone and email technical support as necessary.

London, United Kingdom

• Monetate empowers marketers to create more personalised and engaging online customer experiences. By providing more relevant web interactions, leading brands are able to anticipate and react to consumer preferences to.
• Strategy - Partner closely with clients to intimately understand their online business, identify opportunities and translate into actionable optimisation plan. Ensure customers are actively leveraging Monetate in a way.
• Analysis and Reporting - monitor campaign success and consistently provide customers with a clear understanding of value, site metrics and activities that are key business drivers.
• Opportunity Identification - analyse results to identify additional campaign opportunities and make recommendations.
• Client Interaction - primary account lead responsible for the day to day client relationship.
• Develop collateral materials and manage client interactions from electronic through to face to face presentations for all customer stakeholders and senior management.

London, United Kingdom

• Maxymiser are a SaaS organisation empowering online businesses to benefit from customer experience optimization with their cloud-based testing, personalization and cross channel optimization solutions for web, social.
• Project management of client portfolio to enable the effective delivery of the Maxymiser conversion rate optimization solution across several industry sectors.
• Creation and development of strategic optimisation programmes to encompass short and long term business goals supported by web analytics, industry experience, best practice and usability.
• Consultation and delivery of customer optimization solutions across every digital channel from web to mobile and email to social.
• Detailed knowledge of all aspects of ab testing, multi-variate testing, segmentation and personalisation / behavioural targeting, product recommendations, mobile and social testing.
• Monitoring and interpretation of campaign progress and results to aid client understanding through the use of the Maxymiser product suite.

London, United Kingdom

• Reevoo are a cloud-based social commerce solution provider of independent reviews, recommendations and community solutions that have an immediate impact on bottom line. They turn interactions and feedback into insights.
• Effective technical support for Client Services, Sales and Clients. Efficient reporting and communication of complicated performance statistics and concepts on the rich content Reevoo provides to its retailers.
• Management and training of an external team of 18 consultants and Operations executive across multiple languages, leading others and managing the department’s workload productively.
• Execution and supervision of a major project to increase content generation by 80%, thorough careful analysis of current processes to diagnose, prioritise and manage the most appropriate areas for improvement.
• Strong coordination to integrate the project with the overall goals of the business and apply various tactics to achieve support from key stakeholders was crucial to the project’s success.
• Another key project of mine was to develop the internal reporting systems at Reevoo to help the organisation become more proactive with the targeting of content generation.

London, United Kingdom

• Key responsibilities:
• Project management of the implementation process for new partners joining Reevoo ranging from SME’s to the largest retailers and manufacturers across the globe.
• Responsible for doubling the number of active Reevoo partnerships during my time in the role.
• Provision of technical advice and ad hoc reporting (database manipulation and web analytics) for partners, prospective clients and Reevoo to support continued partnerships and highlight new opportunities.
• Introduced end to end testing framework during the implementation process for one of the largest retailers in the UK.
• Cut the implementation process by a third for the majority of partners through improved documentation, templates and online community tools.

Business Studies, Economics, Operations, It, Communications, Finance, Strategy, Marketing, Hr & Training, 2.1

Gcse & A-Level