Luke Hardwick Email & Phone Number

London, Gb

London, England, United Kingdom

A company with a mission to provide high quality creative materials for fun and mindfulness for all ages.https://www.linkedin.com/company/billwick-ltd

London, United Kingdom

Find some of my blog articles: https://www.sitespect.com/author/luke-hardwick/

London, United Kingdom

SiteSpect provides the world’s most comprehensive digital optimization platform, enabling the world’s largest and most successful online businesses to significantly improve conversion rates and revenue. SiteSpect’s offerings include A/B testing, multivariate testing, targeting and personalization, mobile optimization, and site speed solutions. SiteSpect’s patented technology and professional services are used by companies such as Wal-Mart, Urban Outfitters, Target, Wayfair, Overstock.com, and leading financial services and media companies.Key responsibilities:• Collaborate with clients to understand and develop clear, measurable business objectives and initiatives.• Solicit and/or recommend improvements to client sites that target increased conversion rates and align closely with the businesses objectives and initiatives - enabling the design and develop of campaigns that scientifically test the performance of these improvements.• Leverage creative, strategic and analytic skills to discover insights from available sources including SiteSpect reporting, web analytics tools, industry experience, best practice and usability to aid development of customer experience optimisation program and qualified roadmap.• Effective monitoring and interpretation of campaign performance and results, enabling the communication of actionable insight and additional findings to client.• Train clients in the usage of SiteSpect and build campaigns to specifications; provide telephone and email technical support as necessary.• Ensure the quality and timeliness of deliverables to meet client expectations.• Identify opportunities to add additional value to client relationships.

London, United Kingdom

Monetate empowers marketers to create more personalised and engaging online customer experiences. By providing more relevant web interactions, leading brands are able to anticipate and react to consumer preferences to generate stronger customer relationships and significantly increase profits. In 2013 Monetate was named the 8th fastest growing privately held, entrepreneurial company in Philadelphia!Key responsibilities:• Strategy - Partner closely with clients to intimately understand their online business, identify opportunities and translate into actionable optimisation plan. Ensure customers are actively leveraging Monetate in a way that meets their strategic company goals.• Analysis and Reporting - monitor campaign success and consistently provide customers with a clear understanding of value, site metrics and activities that are key business drivers.• Opportunity Identification - analyse results to identify additional campaign opportunities and make recommendations.• Client Interaction - primary account lead responsible for the day to day client relationship. • Develop collateral materials and manage client interactions from electronic through to face to face presentations for all customer stakeholders and senior management.

London, United Kingdom

Maxymiser are a SaaS organisation empowering online businesses to benefit from customer experience optimization with their cloud-based testing, personalization and cross channel optimization solutions for web, social, mobile and email. Maxymiser serves billions of individual experiences across every digital channel to dramatically improve conversion rates and revenue based on real-time data and insight from industry experts.Key responsibilities:• Project management of client portfolio to enable the effective delivery of the Maxymiser conversion rate optimization solution across several industry sectors.• Creation and development of strategic optimisation programmes to encompass short and long term business goals supported by web analytics, industry experience, best practice and usability.• Consultation and delivery of customer optimization solutions across every digital channel from web to mobile and email to social.• Detailed knowledge of all aspects of ab testing, multi-variate testing, segmentation and personalisation / behavioural targeting, product recommendations, mobile and social testing.• Monitoring and interpretation of campaign progress and results to aid client understanding through the use of the Maxymiser product suite.

London, United Kingdom

Reevoo are a cloud-based social commerce solution provider of independent reviews, recommendations and community solutions that have an immediate impact on bottom line. They turn interactions and feedback into insights that can guide business choices on key conversion decisions.Key responsibilities:• Effective technical support for Client Services, Sales and Clients. Efficient reporting and communication of complicated performance statistics and concepts on the rich content Reevoo provides to its retailers, manufacturer and publishers.• Management and training of an external team of 18 consultants and Operations executive across multiple languages, leading others and managing the department’s workload productively.• Execution and supervision of a major project to increase content generation by 80%, thorough careful analysis of current processes to diagnose, prioritise and manage the most appropriate areas for improvement. • Strong coordination to integrate the project with the overall goals of the business and apply various tactics to achieve support from key stakeholders was crucial to the project’s success.• Another key project of mine was to develop the internal reporting systems at Reevoo to help the organisation become more proactive with the targeting of content generation.• Analysis of the email delivery system at Reevoo to improve the efficiency of the content collection process.

London, United Kingdom

Key responsibilities:• Project management of the implementation process for new partners joining Reevoo ranging from SME’s to the largest retailers and manufacturers across the globe.• Responsible for doubling the number of active Reevoo partnerships during my time in the role.• Provision of technical advice and ad hoc reporting (database manipulation and web analytics) for partners, prospective clients and Reevoo to support continued partnerships and highlight new opportunities.• Introduced end to end testing framework during the implementation process for one of the largest retailers in the UK.• Cut the implementation process by a third for the majority of partners through improved documentation, templates and online community tools.• Responsible for covering vital reporting on Reevoo’s price comparison service during times of annual leave.

Business Studies, Economics, Operations, It, Communications, Finance, Strategy, Marketing, Hr & Training, 2.1

Gcse & A-Level