Luke Taylor, Smc, Sfc Email & Phone Number

York, Maine, United States

• Collaborated with the finance, sales and development teams to move the Amazon marketplace transactions from being a manual data retrieval process to an automate system using the current Amazon API’s. The project focuses on both the seller and vendor central sales models consisting of 4 separate marketplaces. Project will eliminate the need of 180 hours per week in managing the data transfers, reduced duplicate order extractions, and decreased the days to ship for received orders from three to one day.• Created user training manual during implementation of new WMS/MES system being integrated within the warehouse and manufacturing facilities. The manual was designed and written for all audiences from executive level down to primary users.• Planned, scoped and led project to establish the re-tokenization of credit card transactions for both the DTC and Wholesale sales channels offering advanced security in credit card handling, project included the migration to a new credit card processing entity.

Bedford, Nh

Served as Analyst and Senior Developer on dozens of application development projects. • Collaborated with Stakeholders, SME’s, and Project Owners created Business Requirement Documents. • Elicit information on business process from stakeholders and SME’s • Conducted Brainwriting sessions to identify and define potential solutions to Business Requirements. • Maintained ‘Requirements Traceability Matrix’ for all projects • Documented ‘Functional Requirements’, ‘Project Goals and Objectives’ and ‘Critical Success Factors’.

Hillsboro Nh

As Assigned By Homeland Security

Set up and Maintained 225 computers and 9 database servers between class sessions, time frame was no more than 2 hours between classes. During the Federalization training of the new airport screeners.

Served as lead developer on enterprise application development based in Progress with AS/400 back end supporting windows clients. • Mentored development team in SDLC best practices. Encouraged the release of premium-quality applications that provided intuitive and secure experiences for users. • Using Progress 4GL I delivered new or enhanced developments on time and in scope. • Maintained systems for securely handling Staples “Rewards Card” processing. • Applied all phases of enterprise integration and process improvement. • Followed projects to successful completion.

Served as Inside Progress Consultant supporting field installations for new customers and/or major upgrades on customer systems. Consulted on dozens of software solutions driving continuous improvement to processes, systems, work flow and customer responsiveness using Progress. • Principle consultant responsible for maintaining open lines of communication between the users and development teams in order to provide solid business solutions in a timely fashion. Using knowledge of Progress and other development tools I have taken projects from a written concept to a full windows based application. • Frequently located at customers site managing the implementation of a large scale multi-million dollar development project • Principle engineer on a CD-ROM Application Catalog. Project required the extensive use of knowledge in Progress 4GL and Progress Results to take a 1000 page catalog of Business Solution Providers, and convert it to a CD-ROM application that would allow users to select search criteria, preview results and print listings of the search. • Technical support for a multi-million dollar development project of a retail distribution system for a cell phone communications provider in Texas. The project required developing portions of the application using Progress V7 and debugging components of the application written by other consultants.