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Luke Manning Email & Phone Number

Forecasting Analyst @ StepChange Debt Charity | Analytics, Excel, Problem Solving at StepChange Debt Charity
Location: Leeds, England, United Kingdom 13 work roles 1 school
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Current company
Role
Forecasting Analyst @ StepChange Debt Charity | Analytics, Excel, Problem Solving
Location
Leeds, England, United Kingdom
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Who is Luke Manning? Overview

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Luke Manning is listed as Forecasting Analyst @ StepChange Debt Charity | Analytics, Excel, Problem Solving at StepChange Debt Charity, a with 668 employees, based in Leeds, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Luke Manning.

Luke Manning previously worked as Forecasting Analyst at Stepchange Debt Charity and Resource Planning Analyst at Stepchange Debt Charity. Luke Manning holds Bachelor Of Arts (Ba) from The University Of Sheffield.

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StepChange Debt Charity

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Profile bio

About Luke Manning

I'm a Forecasting Analyst at StepChange Debt Charity, where I provide data-driven insights and analytics for call and backoffice workstreams. I have over four years of experience in data analysis and resource planning within contact centres, financial and charity environments.I'm passionate about finding innovative and smarter ways to optimize resources and deliver great client outcomes. I work closely with senior management and finance to monitor trends, analyse variances, and reforecast as needed. I'm also involved in a project to innovate our reporting; learning PowerBI along the way. Additionally, I have a background in linguistics, having studied Hispanic and Latin American languages and literatures at the University of Sheffield, and being fluent in English, Spanish, and Portuguese.

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StepChange Debt Charity
Stepchange Debt Charity
Forecasting Analyst @ StepChange Debt Charity | Analytics, Excel, Problem Solving
leeds, leeds, united kingdom
Website
Employees
668
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13 roles

Luke Manning work experience

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Forecasting Analyst

Current

As a Forecasting Analyst, I provide insightful analytics of call & backoffice workstream volumes as well as shrinkages for a charity call centre. Working closely with senior management and finance, we ensure maximum use of resource by closely monitoring trends in volume/shrinkages. We analyse variances in expected and actual volumes in order to reforecast and readjust where necessary. I'm also involved in a project to embed our reporting into PowerBI.

Oct 2022 - Present

Duty Manager

Current

Leeds, England, United Kingdom

Keyholder/Duty Manager at a busy city centre bar, part of North Brewing/Vertical. Serving drinks and ensuring guests are looked after. Great knowledge of beer and other drinks. Ensuring the smooth running of the venue whilst on shift including role allocation, end-of-night processes and venue closure. I also worked previously for Further North & Preston which are part of the legendary North Bar group which started on the New Briggate in Leeds in 1997 and became one of the first craft beer venues of its kind in the UK.

May 2021 - Present

Office Administrator

Winter Language Services

Barcelona Area, Spain

Apr 2015 - Oct 2015

Business Development

Mojob Limited

Barcelona Area, Spain

Apr 2015 - Jul 2015

Sales / Office Administrator (Temporary)

Los Cristianos, Tenerife

Dec 2014 - Feb 2015

Assistant Consultant

Crystal Clear Solutions Tenerife

Los Cristianos

Sep 2014 - Dec 2014

Supervisor/Salesman

Gaggia Uk

Sheffield, United Kingdom

Jul 2008 - Aug 2009

Teaching Assistant

Departament D'Ensenyament - Generalitat De Catalunya

Barcelona Area, Spain

Oct 2007 - Jun 2008
Team & coworkers

Colleagues at StepChange Debt Charity

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1 education record

Luke Manning education

FAQ

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What company does Luke Manning work for?

Luke Manning works for StepChange Debt Charity.

What is Luke Manning's role at StepChange Debt Charity?

Luke Manning is listed as Forecasting Analyst @ StepChange Debt Charity | Analytics, Excel, Problem Solving at StepChange Debt Charity.

Where is Luke Manning based?

Luke Manning is based in Leeds, England, United Kingdom while working with StepChange Debt Charity.

What companies has Luke Manning worked for?

Luke Manning has worked for Stepchange Debt Charity, North Bar Ltd, Northern Monk Brew Co., Winter Language Services, and Mojob Limited.

Who are Luke Manning's colleagues at StepChange Debt Charity?

Luke Manning's colleagues at StepChange Debt Charity include Csp Pilot, Rhianna Hayes, Samantha Carter, Lynsey Thorpe, and Michael Forrester.

How can I contact Luke Manning?

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What schools did Luke Manning attend?

Luke Manning holds Bachelor Of Arts (Ba) from The University Of Sheffield.

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