Leading the US Banking & Payments organization at Microsoft. Responsible for all sales and customer engagement functions across Microsoft, servicing our US Banking & Payments customers and partners.

• Led a national team of world-class Sales and Technology professionals focused on delivering and accelerating Digital Transformational initiatives for our US Financial Services clients, leveraging the entire Microsoft platform.

• Head of Sales for Microsoft’s Media, Telecommunications and Professional Services business units in the US • Responsible for the overall success of Microsoft’s New York business in the Media, Communications and Professional Services industries across all of its key priorities: Revenue, Customer & Partner Experience, Business Strategy & Growth, Execution Excellence, and People Development• Managed a team of Account Managers, Product Specialists, Industry Experts, and Technology Advisors serving all of our Media, Telecommunications and Professional Services customers in the U.S.

• Head of Enterprise Customer and Partner Business for Microsoft Hong Kong and Macau; member of Microsoft Greater China Leadership Team.• Responsibility for the overall success of the Hong Kong Enterprise Sales team across all of its key priorities: Revenue, Customer & Partner Experience, Business Strategy & Growth, Execution Excellence, and People Development• Managed a team of Account Managers, Product Specialists, Licensing Managers, and Technology Advisors; serving all of our Hong Kong & Macau Enterprise Customers and Partners

• Senior Sales Leader responsible for Microsoft UK’s Public Safety & National Security business units• Built and maintained a business unit which leveraged all facets of the Microsoft business, including Partner, Consulting Services, Marketing and Product Support to achieve year-over-year growth targets of 20%+ per annum• Managed a high-performing sales team of Account Managers and associated support roles • Led high-profile, complex sales negotiations with UK Government customers• Established an unwavering culture of talent development and retention within the team

• Established Business Operations team responsible for $600m business to manage organizational P&L, revenue forecasting, competitive analysis, headcount management, and operational discipline• Created and executed a UK Public Sector fiscal year business plan focusing on 6 key areas: revenue growth, product deployment, competitive mobilisation, Microsoft Partners, world-class selling, and people development • Built a new Business Development discipline focusing on a balanced portfolio of short, medium and long term revenue growth projects, sales opportunities, and new markets

Developed cross-group marketing teams made up of corporate, regional, and subsidiary members to deploy new, corporate systems & technology, while driving operational process re-design.

Served as the primary manager of cross-functional, project-delivery Consultants across six Fortune 500 organizations.

Directed team of client and Arthur Andersen personnel in sales strategy and operational delivery engagements.

Co-developed end-to-end business processes for 150+ person AT&T Wireless call centers focused on sustaining operations in the event of business interruption.