Luke Rand Email & Phone Number

Bangor, Me, Us

Bangor, Maine, United States

As a Site Reliability Engineer, I play an integral part on the Software Engineering team. By practicing DevOps principles, my team leads the way in utilizing modern ways of working to help IT and the bank reliably and efficiently deliver more value to our customers.We are a newly formed team in the organization and are responsible for bringing our operations and development teams in line with modern DevOps principles. Our tech stack includes: Azure DevOps, RHEL, Ansible, Kubernetes, Docker, Traefik, Grafana, and more.

Bangor, Maine, United States

As a Desktop Engineer I am responsible for ensuring the stability and availability of our end-user workstations. I maintain systems such as Microsoft Configuration Manager (SCCM) and Active Directory. I also engineer the automation of various tasks for the department to increase efficiency. I am proficient in Python, PowerShell, and web development. I am responsible for patching security vulnerabilities on end-user workstations and represent my team in our Security Engineering meetings.

Bangor, Maine, United States

Bangor, Maine, United States

As an IT Support Technician I was second-tier support for our internal help desk. I was a subject matter expert on many systems. For these systems I was responsible for maintaining their functionality as well as assisting coworkers across the organization with using them.

Bangor, Maine Area

Bangor, Maine Area

As a Help Desk CSR, I was first-tier support for our internal help desk. Internal customers would contact me from various business lines including customer-facing retail locations and back-office operations departments. My primary responsibility was providing exceptional customer service while resolving issues submitted via phone, email, and in-person.

Brewer, Maine

Brewer Timing Services is one of the most respected Track/Cross Country meet timing companies in New England. As a FinishLynx Operator, I am responsible for operating highly specialized software and hardware that is capable of timing a runner down to a fraction of a second. Responsibilities include setting up a small network of computers and cameras on-site as well as timing races accurately in a fast-pace and demanding environment.

Bachelor Of Science - Bs, Cyber Security

Activities and Societies: Cyber Moose (Cyber Security Competition Team

Associate Of Science - As, Computer Technology/Computer Systems Technology

Education record

Activities and Societies: Cross Country, Indoor Track, Outdoor Track, Se Beowulf (Honors English Society)