Luke Redfern Email & Phone Number

Southampton, England, United Kingdom

The Solent Future Transport Zone has been awarded £28.8m from the DfT to run numerous tests and trials of innovative approaches to transport across the Solent region. As these tests and trials take place, we’re conducting research, capturing data and inviting feedback to understand whether these innovations are improving regional transport options and the way local people travel. In particular I will be working across exciting innovating projects in Theme 1.

London, England, United Kingdom

Working in the commercial team to build and leverage relationships with key industry partners to create commercial opportunities, as well as contributing to the UrbanHub go-to-market strategy across multiple market segments. UrbanThings is a UK-based company delivering innovative MaaS technology to make travel simple. UrbanThings is also well known for the hugely successful 'Bus Checker', the UK's largest independent bus times app.

Moovit (www.moovit.com) is a leading Mobility as a Service (MaaS (maas.moovit.com) provider and the world’s #1 urban mobility app, making getting around town easier and more convenient. Cities, municipalities, transit operators and companies like Microsoft and Uber license Moovit’s products, and hundreds of millions of consumers use Moovit’s free app on Android, iOS and the web. In this role I led the brand, marketing and growth strategy for Moovit’s activities in the UK & Ireland Markets. Based in the UK for an Israeli Company owned by Intel, the role focused on growing the userbase of the Moovit application by striking up strategic win-win partnerships with major brands to dominate our position in the market. Key responsibilities included:- Developing a strategy to grow the brand by identifying high-impact partners;- Managing a global team of marketing, communication, operations, legal and product representatives to achieve the strategies and KPIs of the market:- Travelling and meeting with contacts, mainly self-generated, to establish a working relationship;- Weekly tracking and reporting of KPIs and monthly reports to C-level executives on performance and growth potential of the market;- Being the face and voice of Moovit in the market, responding to press enquiries, presenting at industry and consumer facing events and conferences; - In November 2022 took on responsibility of market activity in Australia, Turkey and Singapore, working across multiple time zones to find new partners to grow the brand image and presence.

Midlands

Led the Local Government Support Programme, a Department for Transport funded workplan. A manager to three team members, the role focused on the delivery of quality support and strategy services to UK local authorities helping them to develop low emission vehicle and sustainable travel strategies, as well as wider programme management to ensure the project met KPIs and targets set by the client. Budget management and responsibility was included, as was identifying opportunities to share resources to maximise value through partnerships. Key responsibilities included:- Identifying potential accounts across the UK in the public sector and finding a relevant contact to promote the programme to (20% were existing organisation contacts, 80% were new contacts found through research or attending industry events);- Identifying commercial opportunities and converting fully-funded work to paid consultancy work;- Defining the programme strategy and offering;- Growing the Energy Saving Trust brand with clients and establishing the organisation as a leader in the field of low emission vehicle deployment, sustainable travel and mobility transition;- Educating team members on current UK policies, strategies and industry trends, and supporting an organisational response to public consultations.

Loughborough

Initially a Commercial Partnership Manager and promoted to Business Development & Projects Manager, this was a business development role at Cenex, a consultancy company operating in the low emission vehicle sector. The role focused on growing and developing the consultancy side of the Cenex business, identifying key stakeholders as new clients, delivering projects and providing knowledge on current policy and strategy. The role included working with public and private sector organisations to develop strategies that help to accelerate the uptake of ultra-low emission vehicles and supported mobility as a service trends. Key responsibilities included:- Identifying, developing and writing proposals for Cenex, or on behalf of partners and clients, notably for public sector opportunities; - Identifying key stakeholders, and then building and developing long term relationships with current and potential clients;- Managing and delivering multi-stakeholder and multi-objective business engagement programmes to educate organisations on ultra-low emission vehicle alternatives;- Creating, developing and marketing products and services to the industry, including the first Cenex product (CLEAR Capture) and public-sector prospectuses and guidance documents;- Management and delivery of projects associated with Local Authorities identifying, procuring and building new chargepoint infrastructure provision in their conurbation;- Running workshops and education events on low emission vehicle alternatives for the public and private sector.

Loughborough

Set up in 2005, Cenex is a low emission vehicle research and consultancy organisation focused on supporting an increased adoption of low emission vehicles in the UK. Business areas include Transport Assessment Services, Energy and Transport Integration Research and Supply Chain/Network Development. Working in the Business Development Team, my role as Commercial Partnerships Manager at Cenex is focused on supporting the growth of commercial activities and strategic partnerships to develop the Cenex portfolio and increase income both across the UK and Europe. I am also responsible for the development of new CRM systems and internal proposal writing documents, and am regularly asked to present “The Business Case” for ULEVs at industry and transport community conferences, seminars and events. I also act as a Project Management for major low emission vehicles strategies and programmes, taking on responsibility for the successful achievement of client KPIs and programme objectives for activities related to ULEV supply chain growth, business support programmes and new market developments. Much of my work is supporting the attainment or delivery of Government funded grants and programmes from the Office for Low Emission Vehicles. I also work to help create new products and service offerings in the consultancy and commercial side of the business for both UK and EU markets, and see new customer offerings through from early development and strategy planning to delivery and growth. My work involves travel and networking with industry manufacturers, suppliers, Local Government and consultants to position Cenex as the number one knowledge and delivery partner for all projects related to the delivery of low emission automotive strategies and research activities.

Loughborough

I was employed as an undergraduate intern at Cenex as part of my degree, with a primary focus on the Cenex-LCV (www.cenex-lcv.co.uk) event and a secondary emphasis to support Cenex’ other marketing and business development activities. Cenex had not retained a dedicated marketing or event manager since 2011 so I had the opportunity to grow rapidly in these roles, demonstrating good organisational skills, proving an ability to work independently, presenting plans with supporting evidence and evaluation to inspire confidence, and reporting succinctly on progress. I was tasked to help deliver all aspects of the LCV event, as well as developing and implementing a new sales and marketing plan capable of delivering challenging targets. Specifically, LCV2014 achieved:• Increased visitor numbers by 25% to 2451 attendees.• Exhibitor numbers grew 15% to 181 organisations• Total number of organisations attending increased 18% to 952 • Leading a team to successfully allocate 99.2% of exhibition space• 327% increase in the value of sponsorship sold through the creation of tailored packages • Increased website views by 23% to 23,699 and 4% increase in visit duration (average of 4mins 15secs)• Increased press releases/mailshots to 21 (versus 16 for 2013). • Financial performance increased by 20% (initial target of a 10%)I was also responsible for the management of a website refresh for the company, development of a new CRM system, increasing event presence across the industry and working with suppliers to increase the success of marketing efforts. I also supported business development through bid-writing and the delivery of the Plugged-In Midlands programme.I developed the commercial awareness needed to succeed in the events industry but this would not have been possible without the dedicated support of Cenex and their suppliers.

Bournemouth, United Kingdom

PAL is a University scheme intended to foster cross-year support between students on the same course, encouraging them to support each other's learning under the guidance of a student from the year above. A variety of things are taught including academic study skills, settling into university, assignment help and being the first point of contact for help and advice. Key skills used include ICT (particularly Microsoft packages and social media), research, teaching/presenting and creativity.

Upper Beeding, West Sussex

My work in a local pub is where I learnt to deal with pressure and the importance of customer satisfaction. I worked mainly at weekends which were the busiest time for trading. In good weather the pub was filled with customers and I found that dealing with those who were not satisfied or those that wanted to complain about the wait time came naturally to me and I learnt to diffuse a situation to ensure they left happy.I was also often asked to mentor new members of staff so I learnt a lot about communicating effectively so that they learnt quickly and fitted in well with the team.

Steyning

My voluntary role as a producer for Steyning Stages was where I learnt the skills needed to be a successful event manager. It was an amateur dramatics society that I set up and recruited a director, musical director and choreographer to produce the first community pantomime for my town. I developed my administration skills, particularly when accounting for over £8000 worth of funds and keeping in contact with the cast and crew members. I learnt to work with adults at a young age in a professional capacity, especially when chairing the meetings and briefing the team and cast at rehearsals. I also developed my work in PR, organising several press releases and managing the marketing of the event.

Steyning

I also volunteered as one of the key organisers at an outdoor music festival. There were five of us on the team and I headed up the youth participation and media coverage. The festival was a free outdoor event with two stages showcasing the local talent in Steyning and attracted over 2500 people from the local community. As the other four key organisers were adults I managed to bridge the gap between the event and the local youth, creating an initiative to encourage the younger acts to develop their performance skills before going on stage at the actual event. It was a fantastic day but exhausting and I learnt the importance of communicating as well as the aftermath of an event. Most people presume that an event finishes at the end of the day, but the logistics of the take down can often be the hardest part, especially when the adrenaline fuelled energy is starting to fade.

Ba (Hons), Events Management, Currently Working At A First Level

4 year course including a 40-week mandatory placement in the industry. Units currently being studied include strategy & leadership.

A Levels, A Level Geogrpahy (A), Theatre Studies (B) And English Literature (C)

Activities and Societies: Head Boy Year Rep Event Co-Oridnator

Gcses, 11 Gcse Grades A* - B

Activities and Societies: Year Rep from Years 7 - 11 Event Co-OrdinatorWinner of the Millenium Trust Award for services to both the school.