Luke Walters Email & Phone Number

Leeds, Leeds, United Kingdom

Leeds, United Kingdom

Leeds, United Kingdom

Leeds, United Kingdom

Leeds, United Kingdom

Leeds, United Kingdom

* Conducted thorough investigation of claims cases, liaising with the customer and other parties as appropriate to complete a record of all information gathered.* Maintaining up to date knowledge of relevant FCA regulations in order to conclude fairly over cases.* Produced reasoned report detailing my investigations and conclusions using relevant software to provide a full audit trail for the client and the industry regulator.* Produce a written response for the customer ensuring a… Show more * Conducted thorough investigation of claims cases, liaising with the customer and other parties as appropriate to complete a record of all information gathered.* Maintaining up to date knowledge of relevant FCA regulations in order to conclude fairly over cases.* Produced reasoned report detailing my investigations and conclusions using relevant software to provide a full audit trail for the client and the industry regulator.* Produce a written response for the customer ensuring a high standard of communication is achieved at all times. Show less

Preston, United Kingdom

• Using the Alpha Law accounts system to process invoices and payments. • To investigate and reconcile client balances.• Maintaining and improving the archiving process within the office• Dealing with client enquiries both face-to-face and over the telephone.

• Aiding vulnerable adults in accessing community facilities and integrating into their locale• Promoting the life skills of young adults with learning disabilities and helping them gain the full benefits of facilities available• Developing skills in predictive cues and personal responses demonstrated by individuals• Planning and coordinating the scheme for a day, including ensuring availability of all necessary resources• Responding to individual needs and planning to meet them… Show more • Aiding vulnerable adults in accessing community facilities and integrating into their locale• Promoting the life skills of young adults with learning disabilities and helping them gain the full benefits of facilities available• Developing skills in predictive cues and personal responses demonstrated by individuals• Planning and coordinating the scheme for a day, including ensuring availability of all necessary resources• Responding to individual needs and planning to meet them in terms of resources and language, promoting differentiation Show less