Lula Zewdu Email & Phone Number

Washington Dc-Baltimore Area

-Assist the Manager in managing all aspects of the café's operations, including customer service, inventory management, order placement, bank deposits, daily spreadsheets, and more.-Manage inventory levels by tracking stock, placing orders, and receiving deliveries.-Prepare and submit daily spreadsheets, including sales reports, inventory counts, and labor costs.-Train and supervise café staff, ensuring that they are knowledgeable about products, procedures, and customer service… Show more -Assist the Manager in managing all aspects of the café's operations, including customer service, inventory management, order placement, bank deposits, daily spreadsheets, and more.-Manage inventory levels by tracking stock, placing orders, and receiving deliveries.-Prepare and submit daily spreadsheets, including sales reports, inventory counts, and labor costs.-Train and supervise café staff, ensuring that they are knowledgeable about products, procedures, and customer service standards. Show less

Washington Dc-Baltimore Area

-Handle front-end customer service inquiries promptly, addressing questions, concerns, and metro updates with patience and professionalism..-Build and establish meaningful connections with patrons, understanding their needs, preferences, and feedback.-Stay up-to-date on current events, policy changes, and emerging issues that affect metro riders and the community.-Assist individuals with disabilities in planning and navigating metro routes, including those using wheelchairs… Show more -Handle front-end customer service inquiries promptly, addressing questions, concerns, and metro updates with patience and professionalism..-Build and establish meaningful connections with patrons, understanding their needs, preferences, and feedback.-Stay up-to-date on current events, policy changes, and emerging issues that affect metro riders and the community.-Assist individuals with disabilities in planning and navigating metro routes, including those using wheelchairs, mobility aids, or visual or auditory impairments. Show less

Washington Dc-Baltimore Area

I participated in a curriculum focusing on acquiring primary skills in the UX research and UI design. Over the course of 6 months we delved into UX research, interface and visual design. In addition, I worked on web prototyping, and coding with HTML5, CSS, and JavaScript.

Ux/Ui Certification

A.A General Studies In Stem Chemistry, Anatomy