Luna Dollar, Mba Email & Phone Number

-Implement and facilitate stakeholder ownership of business objectives aimed at improving self-service product value-Manage cross-functional teams to deliver a new backend SMS feature to drive scalability, customer growth, and self-servicing-Operate autonomously while engaging with stakeholders as a thought partner to align on business strategies and best practices-Ensure on-time delivery that meets defined business goals and requirements

I was responsible for ensuring the successful engineering and delivery of a multi-tenant CRM/ERP system. I engaged directly with our client’s key stakeholders, including the CTO, to help them properly plan, coordinate, and facilitate development by shifting them from Waterfall to Agile.-Created and refined opportunities to develop technical teams by leveraging the Agile framework to aid in successful and rapid delivery-Experience segmenting and prioritizing scope into pilots and… Show more I was responsible for ensuring the successful engineering and delivery of a multi-tenant CRM/ERP system. I engaged directly with our client’s key stakeholders, including the CTO, to help them properly plan, coordinate, and facilitate development by shifting them from Waterfall to Agile.-Created and refined opportunities to develop technical teams by leveraging the Agile framework to aid in successful and rapid delivery-Experience segmenting and prioritizing scope into pilots and future iterations with the Product Owner -Influenced client to pursue solutions while assessing trade-offs-Increased velocity by 133% and decreased escape rate by 50%-Employed data-driven approaches to analyze trends, resource capacities, and evaluate competencies Show less

Albuquerque, New Mexico

Master Of Business Administration - Mba, Human Resources Management And Organizational Behavior

Family And Child Studies, Family Sciences