Lungsang Ramlia Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Ka, In

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

Efficiently managing high-volume biweekly payroll operations USA), ensuring precision and punctuality in all payroll-related inputs.Proactively monitor and resolve payroll discrepancies, responding swiftly to any alerts that arise.Efficiently handle queries from both internal and external stakeholders, maintaining a high standard of service.Deliver comprehensive payroll information and respond to employee inquiries regarding payroll issues.Generate and distribute detailed earnings statements to employees.Collaborate with the HR department to verify and maintain up-to-date employee records.Provide key administrative support to the accounting team, contributing to the department’s overall efficiency.Spearhead the training program for new employees, offering ongoing support, guidance, and mentorship to ensure adherence to duties and best practices.Ensure timely processing of timecards, expenses, and PTO for consultants, including diligent follow-up on outstanding submissions to guarantee prompt payment.Partner closely with the Finance team, gathering precise data for the preparation of monthly financial reports.Liaise with HR and benefits administrators to confirm correct benefit enrollments and deductions for employees.

Bengaluru, Karnataka, India

• Managed training for all new joiners, offering continuous advice, guidance, and mentorship on duties and best practices. • Meet tight deadlines with processing of all timecards, expenses, and PTO for consultants including following up with consultants regarding missing timecards (to ensure timely payment)• Worked closely with Finance team, collecting accurate data for monthly reports.• Coordinated with HR and benefits administrators to ensure accurate enrollment and deductions for employee benefit programs.• Reconciled payroll accounts and prepared necessary journal entries for general ledger accounting.

Bengaluru, Karnataka, India

• Coordinate the resolution of consultant’s expense reimbursement/PTO/payroll with finance, utilizing defined processes and procedures• Keeping close tab on Zoho Help Desk and assigning Zoho tickets to the respective ER daily basis and working closely with the onshore team to resolve consultant queries• Guide/train consultant about Paycom (internal people soft tool) and resolve their issue regarding timesheet, payroll, benefits, sick/pto leave• Addressing and resolving employee queries related to payroll, benefits and taxes.• Collecting, reviewing, and maintaining employee data and timesheets• Coordinating with the HR department for any employee information changes/additions• Preparing and submitting payroll reports during audits• Tracking all the missing timesheets of employees and ensuring data is accurate. • Undertaking corrections/adjustments in employee salaries*Maintained confidential employee files and records, including new hire paperwork, W-4 forms, and I-9 forms.*Managed employee deductions, such as 401(k) contributions, health insurance premiums, and wage garnishments.

Bangalore Urban, Karnataka, India

• Taking a high volume of inbound Customer calls with the main focus on upselling Sky's products and services, in a friendly and positive manner, providing precise and accurate information to the customer and working towards meeting the daily targets.• Updating process information accurately into the system(s)• Resolving customer queries in a timely and effective manner• Taking Ownership & Delivering on customer commitments, ensuring queries are resolved at the first point of contact.• Liaising with other departments within the process in the event a customer call/query cannot be resolved at first point of contact• Clear Communication - during all conversations with Customers, using concrete resolutions or other route to a second level point of escalation and ensure delivery of accurate information and solutions in an easy manner.• Demonstrating a high level of personal and professional integrity when dealing with Customers. Treating all customers with empathy, respect and consideration. • Looking for solutions aligned to Customer’s perspective and delivering on all commitments• Consistently working together with the teams engaging in constructive conversations for the good of the group