Guadalupe Hernandez Email and Phone Number
As a Program Manager at Helm, I oversee multiple projects for multi-million-dollar automotive companies, bringing in over $100k in revenue per month. I manage the day-to-day communication with clients, resulting in a 50% increase in sales. I also devise and implement short-term and long-term plans, optimizing supply chain management and improving value relating to annual expenditures. I display exemplary negotiation skills when communicating with suppliers and vendors regarding contracts, policies, and deadlines.I have a strong background in marketing and supply chain, with 8 years of valuable expertise within these domains. I have a Bachelor of Business Administration (BBA) degree in Digital Marketing and a Bachelor of Arts (B.A.) degree in Hispanic Studies and International Studies from the University of Michigan-Dearborn. I am currently pursuing a Master of Business Administration (MBA) degree at the same university, with a focus on International Business and Supply Chain Management. I am fluent in Spanish and English and have translated legal documents, flyers, press releases, and invoices for Constellium, where I worked as a Communications Intern. I have also developed an employee engagement program, created digital signage content, and gathered information on customer opinions for the same company. Some of my core competencies include customer relationship management (CRM), purchasing procedures, cost-saving strategies, marketing strategies, sales improvements, inventory management, product knowledge, customer service, materials sourcing, pricing negotiations, strategic planning, purchasing expertise, vendor negotiation, relationship building, supply chain distribution, program management, performance monitoring, policies and procedures improvements, data analysis, and life cycle management. I am motivated by challenging and rewarding opportunities that allow me to leverage my skills and contribute to the success of the organization.
Garrett - Advancing Motion
View- Website:
- garrettmotion.com
- Employees:
- 3506
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Customer Desk SpecialistGarrett - Advancing MotionSaint Clair Shores, Mi, Us -
Purchasing CoordinatorEvolution Nov 2023 - PresentUnited States -
Program ManagerHelm Sep 2021 - Dec 2023• Oversee multiple projects at a time for multi-million-dollar companies bringing in over $100k in revenue per month.• Compile, review and analyze data to support strategic initiatives and interfaces with clients directly to ensure customer loyalty, retention, and overall market penetration.• Manage the day-to-day communication with clients resulting in a 50% increase in sales.• Negotiate with suppliers and vendors about contracts, policies, and deadlines.• Devise and implement short-term and long-term plans, optimizing supply chain management, and improving value relating to annual expenditures.• Display exemplary negotiation skills when communicating with suppliers and vendors regarding contracts, policies, and deadlines.• Work cross-functionally across business units to maintain client relationships and business partnerships.• Collaborate with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods.• Drove key performance indicators and continuous improvements throughout logistics and supplier operations.• Monitor, analyze, and report on domestic freight and carrier management performance against set goals to compare costing to forecasts.• Lead implementation of effective supply chain planning systems while improving sales and operations planning processes for distribution. -
Program CoordinatorHelm Jun 2019 - Sep 2021Plymouth, Michigan• Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.• Gathered and organized printed materials required for program participation.• Organized and managed program development from conception through successful execution.• Supported the Program Manager and Sales Executive successfully increasing productivity by more than 60%.• Created work processes increasing team productivity by 50% and decreasing training time by 40%.• Requested quotes from suppliers and transcribed them to client's RFQs to bid on new business opportunities.• Reserved classrooms and meeting rooms across campus for program activities and managed room list.• Scheduled production plans according to customer needs and supply availability -
Communications InternConstellium Jan 2018 - Jun 2019Livonia, Michigan• Created digital signage content improving communications with employees in North American production plants.• Translated legal documents, flyers, press releases, and invoices from English to Spanish decreasing overall translation turnaround time by 80%.• Acted as a translator between employees in the United States and Mexico increasing proficiency in both countries by more than 50%.• Developed an employee engagement program to improve office culture resulting in a 90% participation rate upon its implementation.• Developed original content for blog posts and website articles.• Gathered information on customer opinions and adjusted plans to capitalize on current trends.• Provided administrative support to senior team members -
Sales CoordinatorChamberlain & Associates, Inc. Dba Chamberlain Marketing Group Jan 2016 - Dec 2017Taylor, Michigan• Supported all Sales Coordinators in their daily tasks, quotes, product proposals, and order entry increasing productivity by more than 70%.• Kept detailed records of sales and customer information in CRM software, updating database regularly to maintain top-notch service.• Translated for our plant in in Mexico.• Handled customer inquiries by staying up to date on market and industry trends and finding unique solutions to issues.• Provided effective recommendations to increase customer satisfaction and marketing effectiveness to secure long-term accounts.• Reviewed existing processes and identify improvement opportunities creating new training materials for current and new employees.• Decreased product proposals turnaround time by 75% and order process time by 60%. -
AmbassadorDietz Trott Sports And Entertainment Nov 2015 - Jan 2017Farmington Hills,Mi
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Student AssistantUniversity Of Michigan - Dearborn Aug 2015 - Jan 2016College Of Arts, Sciences And Letters -
Orientation LeaderUniversity Of Michigan - Dearborn Apr 2015 - Jan 2016Office Of Admissions And Orientations
Guadalupe Hernandez Education Details
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International Business, Supply Chain Management -
Digital Marketing -
Hispanic Studies, International Studies -
Logistics, Materials, And Supply Chain Management
Frequently Asked Questions about Guadalupe Hernandez
What company does Guadalupe Hernandez work for?
Guadalupe Hernandez works for Garrett - Advancing Motion
What is Guadalupe Hernandez's role at the current company?
Guadalupe Hernandez's current role is Customer Desk Specialist.
What schools did Guadalupe Hernandez attend?
Guadalupe Hernandez attended University Of Michigan-Dearborn, University Of Michigan-Dearborn, University Of Michigan-Dearborn, University Of Michigan-Dearborn.
Who are Guadalupe Hernandez's colleagues?
Guadalupe Hernandez's colleagues are Marina Arapalea, Andra Oancea, Matej Beličák, Chaitanya Bhat, Axel Sarabia, Alam Ahmad, Suryakant Gupta.
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