Luciana Biscaia Email & Phone Number

United Kingdom

CoachHub.io is the European market leader in digital coaching. Their mission is to democratize coaching and to create a personalised and measurable coaching program for employees at all career levels.As a CoachHub Coach I am part of a global pool of more than 3000 coaches that coach in 30+ languages. The CoachHub “mobile coaching cloud” allows personalized.

London, United Kingdom

Norwich, United Kingdom

I work with executives going through professional transitions, such as new managers and new joiners. Due to my international experience one areas of focus are: cross-cultural interactions, development of cultural intelligence and adaptation to new cultures. i.e. coaching for expatriates.

Abu Dhabi

Responsible for the Learning team whose most recent achievement was the implementation of the FGB Business School in July 2012. The Business School delivers courses to all businesses and support functions of the bank. The development of managers and leaders is also within the scope of the School. Also lead the team responsible for Employee Engagement.

Dubai - UAE

Responsible for the integration of the Learning strategy in the 12 countries where HSBC operates in the Middle East and North Africa. A key project was the implementation of a single Learning Management System and the adoption of common policies and procedures across the Region. My team is formed by the Regional Academy Leads for the Businesses and.

Mexico City Area, Mexico

In this role I was responsible for the development and delivery of initiatives in the areas of Learning, Talent, Resourcing and Organisational Development in 11 Latin American countries. The focus was acting as a 'bridge' between the countries and the Region, providing consultancy and advice in terms of appropriate initiatives to support the business.

London, United Kingdom

HSBC Learning TransformationGroup Learning - GMO/UKI joined the Learning Transformation, as one of the core team members of the Learning Architecture (LA) Workstream, reporting to the Workstream Lead. The LA team is responsible for everything related to 'content' for the future HSBC Business School. In this role I am responsible for activities that range.

London, United Kingdom

I started my two year secondment in the Head Office in London as a Programme Director of the Group Strategic Programmes. The role involves having frequent interaction with Senior Executives, working in partnership with global Business Schools and the frequent review of programmes content to keep them aligned to strategy and business needs. In parallel, I.

Curitiba Area, Brazil

In this position I coordinated the implementation of the Talent Strategy including the 1st Talent Forum and the Business Talent Pool of HSBC in Brazil.

Curitiba Area, Brazil

Training & Development - HSBC BrazilIn this role I had the responsibility of implementing the Distance Learning Strategy in Brazil, a project that had the strong sponsorship of the HBBR CEO, Michael Geogeghan. Overcoming all resistances with high quality courses, the E-Learning Portal - Treinet was launched in 2001. Treinet is still the main source of.

Curitiba Area, Brazil

Marketing Department - HSBC BrazilWhen HSBC bought Bank Bamerindus in 1997 I moved to the marketing area and was responsible for the creation, production and delivery of Communication and Training Videos for all HSBC employees. In 1998 I completed a Post Graduation course on Open and Distance Education at the UK Open University and in 1999 was assigned to.

Emcc (European Mentoring And Coaching Council) - Coach Practitioner Qualification, Coaching

Activities and Societies: I am a member of the European Mentoring and Coaching Council EMCC Practitioner Programme

Coaching For Organisation Consultants

Coaching for Organisation Consultants

Education record

London - The Psychology of Testing - Selection and Assessment - 2008 (short course)

Education record

Presentations Skills - Working Voices (London, August 2008) Facilitation Skills - Working Voices (London, March 2007) Talent Management.

Post Grad Certificate, Open And Distance Education

Post Graduate Certificate in Open and Distance Education

Graduation, Graphic Design (Visual Communication)

Graphic Design