Sea Logistics Operational Care Supervisor, Booking
Current
Oct 2023 - Present
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Dat Luu Email & Phone Number
Freight Forwarding / Logistics & Supply Chain Management
at
Kuehne+Nagel
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Freight Forwarding / Logistics & Supply Chain Management
Location
Ho Chi Minh City Metropolitan Area, Viet Nam
Company size
Who is Dat Luu? Overview
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Quick answer
Dat Luu is listed as Freight Forwarding / Logistics & Supply Chain Management at Kuehne+Nagel, a with 33462 employees, based in Ho Chi Minh City Metropolitan Area, Viet Nam. AeroLeads shows a matched LinkedIn profile for Dat Luu.
Dat Luu previously worked as Sea Logistics Operational Care Supervisor, Booking at Kuehne+Nagel and Regional Logistics Process Engineer at Apl Logistics. Dat Luu holds Bachelor'S Degree, International Business from University Of Economics Ho Chi Minh City.
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Kuehne+Nagel
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Profile bio
About Dat Luu
Since 2016, I've worked in logistics and supply chain, doing everything from customer service to continuous improvement and engineering at Maersk, APL Logistics and Kuehne + Nagel. As a supervisor / specialist, I am deeply committed to streamlining and automating logistics operations in order to provide value to customers and stakeholders. Over the years, I've gained a thorough understanding of the logistics and supply chain industries, as well as refined my abilities in team management, automation, and data analysis to help me develop in my profession.
Current workplace
Dat Luu's current company
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Kuehne+Nagel
6 roles
Dat Luu work experience
A career timeline built from the work history available for this profile.
Regional Logistics Process Engineer
- Improve the receipt and processing of orders, booking physically and systematically by conducting time motion study and data analysis.- Implement new systems (WMS, DSS, etc.), implement new enhancements in internal systems.- Control customer service & operation productivity dashboard.- Coordinate with other countries head in Southeast Asia Region for process centralization and standardization.
Nov 2022 - May 2023
Senior Customer Service Supervisor
- Hold regular team meetings / 1:1 meetings to assess performance, staff expectations, workload adjustments, operational issues, root causes, and preventive actions, etc.- Project management: Advanced Excel & Outlook training, Headcounts mapping process, Shipment-control automation tool.- Review KPIs, run reports / dashboard to control KPIs, conduct meeting with customers to review KPIs and address ad-hoc requirement.- Control cost and revenue to timely find out and to solve the revenue leakage and ensure profit maximization.- Be the 2nd escalation point to resolve complaints, claims and disputes from stakeholders.
Nov 2021 - Nov 2022
Supply Chain Management - Customer Service Team Lead
- New SOPs implementation with hyper care for new customers.- Use reports to monitored operational performance, KPIs of vendors, carriers, team members.- Designed new processes to adapt to customer requirements.- Build the new customer service team for new customers.- Be the 1st escalation point to resolve complaints, claims and disputes from stakeholders.
Sep 2020 - Nov 2021
Area Continuous Improvement Analyst
- Develop processes for new tasks arising by business requirement, as well as improved existing processes.- Create VBA / macro tools for Customer Service Department in Vietnam, Cambodia, and Myanmar.- Project assistant to do automation tools.- Work with developers to do testing and implementation of Robotic Process Automation (RPA).- Replicate available tools from Vietnam to other countries in the area.
Apr 2019 - Aug 2020
Supply Chain Management - Customer Service Agent
- Shipment management (Booking / PO receiving, PO validation, CBM utilization, Schedule / Carrier planning, System updating, Reporting, etc).- Update shipment data in internal system and solve interface issues to maintain data accuracy.- Stakeholder management (Shippers / Key Account Managers / Project Managers / Carriers / Co-loaders) to ensure timely resolution and response to Customers at destination.- Comply with specific customer Standard Operation Procedure and monitored respective KPIs.- Assist team leader to implement new accounts.- Management of exceptions.
Mar 2016 - Mar 2019
Team & coworkers
Colleagues at Kuehne+Nagel
Other employees you can reach at kuehne-nagel.com. View company contacts for 33462 employees →
SP
Stefanny Pardo Cardenas
Colleague at Kuehne+NagelBogota, D.C., Capital District, Colombia
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CA
Christopher Alexandrou
Colleague at Kuehne+NagelUtrecht, Netherlands
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YB
Yaron Ben-Horin
Colleague at Kuehne+NagelOceanside, New York, United States
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YC
Yap Chan Kok
Colleague at Kuehne+NagelJohore, Malaysia
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JM
Javed Musthafa
Colleague at Kuehne+NagelDubai, United Arab Emirates
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JM
Julio Moreno Aranda
Colleague at Kuehne+NagelGreater Madrid Metropolitan Area, Spain
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HB
Helen Bannon
Colleague at Kuehne+NagelIndianapolis, Indiana, United States
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ME
Maxime Eluaud
Colleague at Kuehne+NagelFrance
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MS
Mariusz Stecko
Colleague at Kuehne+NagelWrocław, Dolnośląskie, Poland
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AR
Agustin Ramirez Sandi
Colleague at Kuehne+NagelHeredia, Costa Rica
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Stefanny Pardo Cardenas
Colleague at Kuehne+NagelBogota, D.C., Capital District, Colombia
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CA
Christopher Alexandrou
Colleague at Kuehne+NagelUtrecht, Netherlands
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YB
Yaron Ben-Horin
Colleague at Kuehne+NagelOceanside, New York, United States
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YC
Yap Chan Kok
Colleague at Kuehne+NagelJohore, Malaysia
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JM
Javed Musthafa
Colleague at Kuehne+NagelDubai, United Arab Emirates
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JM
Julio Moreno Aranda
Colleague at Kuehne+NagelGreater Madrid Metropolitan Area, Spain
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HB
Helen Bannon
Colleague at Kuehne+NagelIndianapolis, Indiana, United States
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ME
Maxime Eluaud
Colleague at Kuehne+NagelFrance
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MS
Mariusz Stecko
Colleague at Kuehne+NagelWrocław, Dolnośląskie, Poland
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AR
Agustin Ramirez Sandi
Colleague at Kuehne+NagelHeredia, Costa Rica
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2 education records
Dat Luu education
Bachelor'S Degree, International Business
High School Diploma
Tien Giang High School For The Gifted
FAQ
Frequently asked questions about Dat Luu
Quick answers generated from the profile data available on this page.
What company does Dat Luu work for?
Dat Luu works for Kuehne+Nagel.
What is Dat Luu's role at Kuehne+Nagel?
Dat Luu is listed as Freight Forwarding / Logistics & Supply Chain Management at Kuehne+Nagel.
Where is Dat Luu based?
Dat Luu is based in Ho Chi Minh City Metropolitan Area, Viet Nam while working with Kuehne+Nagel.
What companies has Dat Luu worked for?
Dat Luu has worked for Kuehne+Nagel, Apl Logistics, and A.P. Moller - Maersk.
Who are Dat Luu's colleagues at Kuehne+Nagel?
Dat Luu's colleagues at Kuehne+Nagel include Stefanny Pardo Cardenas, Christopher Alexandrou, Yaron Ben-Horin, Yap Chan Kok, and Javed Musthafa.
How can I contact Dat Luu?
You can use AeroLeads to view verified contact signals for Dat Luu at Kuehne+Nagel, including work email, phone, and LinkedIn data when available.
What schools did Dat Luu attend?
Dat Luu holds Bachelor'S Degree, International Business from University Of Economics Ho Chi Minh City.
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