Luyanda Phewa

Luyanda Phewa Email and Phone Number

Real-Time Analyst @ Outworx Contact Centre
south africa
Luyanda Phewa's Location
Durban, KwaZulu-Natal, South Africa, South Africa
About Luyanda Phewa

I am currently a WFM Real-Time Analyst, working closely with stakeholders, clients and planning team to maintain the best on our SLAs. I am classified as an amazing person and I do so agree. I love working with people because I tend to learn a lot from every person I speak to. I have great communication skills, confidence and very business minded, an idea generator machine and great public relations skills.I am a detail person who goes far and beyond to achieve my goals and deadlines, a great family man and a young person yet to explore.

Luyanda Phewa's Current Company Details
Outworx Contact Centre

Outworx Contact Centre

View
Real-Time Analyst
south africa
Website:
outworx.co.uk
Employees:
281
Luyanda Phewa Work Experience Details
  • Outworx Contact Centre
    Real Time Analyst
    Outworx Contact Centre Oct 2022 - Present
    Durban, Kwazulu-Natal, South Africa
    Real-Time Controller/Analyst for certain campaigns reporting directly to clients and maintaining requirements and managing workflow in real time.
  • Cci South Africa
    Workforce Management Analyst
    Cci South Africa Jan 2022 - Oct 2022
    Durban, Kwazulu-Natal, South Africa
    Real-Time Controller/Analyst for certain campaigns reporting directly to client requirements and managing workflow in real time.
  • Cci South Africa
    Technical Support Specialist
    Cci South Africa Mar 2020 - Jan 2022
    Durban, Kwazulu-Natal, South Africa
    I work with tech and not-tech savvy customers worldwide, resolve and easily find solutions for their technical issues. Always leaning new and teaching new things everyday. Dedicated to technology.
  • Cci South Africa
    Technical Support Specialist
    Cci South Africa Mar 2020 - Jan 2022
    Durban, Kwazulu-Natal, South Africa
    I work with tech and not-tech savvy customers worldwide, resolve and easily find solutions for their technical issues. Always leaning new and teaching new things everyday. Dedicated to technology.
  • Cci South Africa
    Call Center Representative
    Cci South Africa Nov 2019 - Mar 2020
  • Cci South Africa
    Customer Service Representative
    Cci South Africa Nov 2019 - Mar 2020
    Durban, Kwazulu-Natal, South Africa

Luyanda Phewa Education Details

Frequently Asked Questions about Luyanda Phewa

What company does Luyanda Phewa work for?

Luyanda Phewa works for Outworx Contact Centre

What is Luyanda Phewa's role at the current company?

Luyanda Phewa's current role is Real-Time Analyst.

What schools did Luyanda Phewa attend?

Luyanda Phewa attended Mangosuthu Technikon.

Who are Luyanda Phewa's colleagues?

Luyanda Phewa's colleagues are Chris Vale, Nondumiso Xolo, Mohammed Saif Ramnarain, Siviwe Madubela, Shaka Njovu, Sinenhlanhla Nxele, Zamathusi Thusi.

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