Manage the day to day operations of county business that includes employee relations, budgets, public information matters, crisis management, events, contract negotiations, resolve constituent concerns and advance directives from the County Board of Commissioners.

Managed the unit, supervised professional staff, and managed a federal grant program.

Managed federal and state grants, supervised a statewide team, developed and managed budget, advocate for programs to assist local communities, volunteer management.

Evaluated nonprofit and private business processes. Assisted clients in streamlining and/or developing standard operating procedures, hiring practices, standardized forms, record keeping, marketing strategies, staff training, strategic planning, and customer service, with the goal of increasing revenue/grant funds, and improve service delivery.

As part of the executive team, managed the agency with over 750 employees, on-call duties, site inspections, ensured appropriate staffing levels, advocated for client needs, generated weekly, monthly and yearly reports, budget management, supervised staff, marketing, spearheaded quality assurance initiatives to improve delivery of services.