Luz Marina Bedoya Vanegas Email & Phone Number

Spring, Tx, Us

United States

Established Business Intelligence company providing solutions to a variety of companies’ business and operational needs by simplifying their processes, creating performance metrics and automating their revenue cycle.

Bogota, Colombia

Functions:Manage systems implementation projects and centralize functions for improving organizational processes.Leading projects for migration of new technologies to transform and improve the efficiency of business processes of the company`s strategic customers.Follow the methodology of Project Management in terms of scope, risk, communication, quality, time, costs, procurement and documentation, among others.Coordinate and control of software vendors in the systems negotiation, implementation and support.Achievements:• Led and implemented a new financial system of the company (ERP: Enterprise Resource Planning), transforming the administrative processes of purchasing, accounting, collections, billing and treasury.• Coordinated training in the new financial and administrative system for 25 subsidiaries.• Managed the implementation of electronic invoice for the company`s strategic customers.• Led a project to upgrade the human resources system involving processes of recruitment, selection, hiring and performance.

Bogota, Colombia

Functions:Research, analyze and evaluate systems, processes, structures and procedures, proposing the development of information tools that facilitate the operations of the company.Track internal systems/applications developments and upgrades.Achievements:• I evaluated the sales department workload achieving improvements in the tools used to manage the sales cycle.

Bogotá, Colombia

Functions:Represent Shared Services Center of Colombia to the Americas Regions, leading projects of standardization of processes, simplification of procedures, transfer of functions and positions, based on worldwide company policies and standard methodologies, in order to optimize the sales cycle with productive business processes.Promote and implement integrated solutions in the sales cycle aimed to Latin American sales force, establishing new automated systems and control mechanisms for monitoring business opportunities, covering the needs of customers from the proposals, quotes, levels of discounts and custom configurations of products and services to the needs of shipping, delivery and maintenance.Coordinate and provide training to new employees and on- going training team of new procedures transferred to Colombia. Led Training in SAP system (Modules of Order Management, Customer Master Data and Credit & Collections), customized applications in Access and SQL Server.Achievements:• Standardized more than 30 processes in the operating cycle of sales for Latin America in order to support the needs of the area and the business.• Transferred operational processes of 10 countries in Latin America with excellent results in effectiveness and quality.• Created a SharePoint for the entire operations team in Colombia where we were able to share information of each area in terms of processes, organization, projects and employee information.• Built a support plan in logistic operations for Latin America with changes on roles, responsibilities and tools.

Bogotá, Colombia

Functions: Ensure the proper flow of purchase orders of Latin America, delivering systematical support since the orders are entered in the system, supplied by factory and shipped to the countries/customers and being the contact between Factory and countries for product prioritizations, issues with product assignation or production; in order to optimize the response times for the internal and external customer.Achievements:Reduced to 50% the response time in resolving issues or conflicts with systems, tools or blocked orders resulting on achieving costumers expected delivery date and satisfaction.

Bogota, Colombia

Functions:Coordinate and control the discounts distribution for corporate customers and distribution channels. Manage the logistic of suppliers by orders support, billing control, shipment and delivery.Achievements:• Standardized and level a 100% the granting of discounts to customers, maximizing revenues, avoiding losses in business and responding to the needs of business opportunities.• Optimized communication with channels and end customers, facilitating the commercial relationships, which helped to strengthen Customer loyalty and increasing sales pipeline.

Bogota, Colombia

Functions:Monitor and trade accounts receivable through the granting of discounts for prompt payment and extension of terms and conditions according to customer´s business flow.Report to accounting the payments to apply to free credit limit and release new sales.Achievements:• Achieved metrics proposed by the company, with a rotation average of 85.6% of the debt recovered in 50 days.• Optimized and automated the collection process in the management of the receivable billing, consolidating in control charts and monitoring.

Business Model Canvas, International Business

Esl, Languages

Bookkeeping With Quickbooks, Finance, General

Training Program For Pmp Certification

International Program In Project Management Based On Pmi Methodology

Diploma In Processes Management And Improvement

Processes Management, CRM, Effective Management of improvement projects, Six Sigma, Lean sigma, Workload Análisis, Business Process.

Diploma In Project Management

2009, Business Administration

Ba In Business Administration