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Luis Vasquez Email & Phone Number
SPS Trilingual Associate
at
Amazon
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 100%
Current company
Role
SPS Trilingual Associate
Location
Heredia, Costa Rica
Company size
Who is Luis Vasquez? Overview
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Quick answer
Luis Vasquez is listed as SPS Trilingual Associate at Amazon, a with 734811 employees, based in Heredia, Costa Rica. AeroLeads shows a matched LinkedIn profile for Luis Vasquez.
Luis Vasquez previously worked as Customer Support L1 at Vmware and Customer Service Representative for VMware at Otsi - Object Technology Solutions Inc.. Luis Vasquez holds Bachelor'S Degree, Agricultural Engineering from Tecnológico De Costa Rica.
Company email context
Email format at Amazon
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Amazon
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Profile bio
About Luis Vasquez
With over two years of experience in customer support and technical solutions, I am a VMware Certified Customer Support Specialist with multilingual skills in English, Portuguese, and Spanish. As a Customer Support L1 at VMware, I provide timely and effective resolution of customer issues related to VMware products and services, leveraging my expertise in VMware vSphere 7 networking, storage, and monitoring tools. Previously, I worked as a Customer Service Representative for VMware at OTSI - Object Technology Solutions Inc., where I handled inbound and outbound calls, emails, and chats from VMware customers and partners, and as a Technical Solutions Cons I at DXC Technology, where I supported clients with Windows 7 installation, configuration, and troubleshooting. My core competencies include help desk support, technical support, Windows 7, customer service, communication, and problem-solving. I am passionate about delivering high-quality customer service and satisfaction, and I enjoy working in a collaborative and diverse team environment. My goal is to continuously learn and grow as a customer support professional, and to contribute to the success of VMware and its customers.
Listed skills include Case Management, Help Desk Support, Network Virtualization, Resource Management, and 8 others.
Current workplace
Luis Vasquez's current company
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Amazon
13 roles
Luis Vasquez work experience
A career timeline built from the work history available for this profile.
May 2023 - Jul 2024
Customer Service Representative For Vmware
Jul 2022 - May 2023
Technical Solutions Cons I
Mar 2021 - Jun 2022
Dxc Microsoft Help Desk
Jan 2021 - Mar 2021
Sds Associate
Apr 2020 - Dec 2020
Feb 2020 - Apr 2020
Comcast Service Desk / Cisco Backoffice
Convergys
Mar 2017 - Feb 2019
Tech Support At Dell Foglight Account
Technical support Engineer for Dell Monitoring Tool called Foglight. Networking, IT Infrastructure, Windows, Linux, AIX, SQL Server, MySQL, PostgreSQL, LDAP, SSL, SSO, Customer Service, Outlook, WebEx, Lync, Siebel, CCMS.As a tech Support representative I had to assist customer to confirm the Monitoring Tool's Metrics were correct based on customer side targets. When a Network connection existed due to Network configuration, firewalls, security software, Inter Domains, Type of user, Certificates, etc. we needed to help either by Log Analysis or guiding trough a WebEx session to make sure the connection could be established between Foglight and the target server.
Mar 2014 - Sep 2016
Tech Support At Hp Sitescope And Bsm
As any Monitoring tool there are many things involved to establish a connection to the target depending on what metrics would like to be collected, like the following; JDBC, SSL, SSO, LDAP, SNMP, API, SOAP, Basic Database commands, Scripts understanding, Log Analysis, Security tools, Networking, Case Management, Customer Service, Outlook, Windows, Linux, Failover, High Availability, Virtual Environments, etc.
Mar 2012 - Feb 2014
Sep 2011 - Feb 2012
Tech Support At Saint Gobain Account
Internet Connections, SAP, AS-400. Active Directory, Microsoft Office, Remote Tools, Outlook 2003 &2007, E1 ó JDE, SMS, Kronos, WebEx, NeetMeeting. Password changes, Printing queues at AS400, Outlook issues, etc.
Sep 2009 - Jul 2010
Technical Support At At&T Account
Technical Support for DSL connections at Accenture account for AT&T customer. Modems, Home Routers, Wi-Fi, Ethernet, Dial up, Windows, Outlook, Network connections, Port Forwarding, Customer Service, Billing.Helped AT&T customer to configure their Home Networks, connecting all devices, Desktops, Laptops, Cell Phones, Tablets, Surveillance Cameras, Game devices, etc. Also to assist with Best Practices and Operative System and Browser Maintenance when Performance issues were encountered due to virus infections.
Feb 2007 - Dec 2009
Team & coworkers
Colleagues at Amazon
Other employees you can reach at amazon.com. View company contacts for 734811 employees →
CM
Crystal Morgan
Colleague at AmazonAkron, Ohio, United States
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TT
Tomas Tvaroh
Colleague at AmazonSeattle, Washington, United States
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DD
Danush Dhanu
Colleague at AmazonBengaluru, Karnataka, India
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CM
Charles M.
Colleague at AmazonAtherton, California, United States
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HA
Haidy Abdulghani
Colleague at AmazonKuwait
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AT
Alexia Tavares
Colleague at AmazonTrês Lagoas, Mato Grosso Do Sul, Brazil
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RH
Rami Horani
Colleague at AmazonAustria
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V.
Vignesh .S
Colleague at AmazonChennai, Tamil Nadu, India
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BL
Brittany Lausen
Colleague at AmazonCalgary, Alberta, Canada
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DG
Dragos Grigoriu
Colleague at AmazonIaşi, Romania
View →
Crystal Morgan
Colleague at AmazonAkron, Ohio, United States
View →
TT
Tomas Tvaroh
Colleague at AmazonSeattle, Washington, United States
View →
DD
Danush Dhanu
Colleague at AmazonBengaluru, Karnataka, India
View →
CM
Charles M.
Colleague at AmazonAtherton, California, United States
View →
HA
Haidy Abdulghani
Colleague at AmazonKuwait
View →
AT
Alexia Tavares
Colleague at AmazonTrês Lagoas, Mato Grosso Do Sul, Brazil
View →
RH
Rami Horani
Colleague at AmazonAustria
View →
V.
Vignesh .S
Colleague at AmazonChennai, Tamil Nadu, India
View →
BL
Brittany Lausen
Colleague at AmazonCalgary, Alberta, Canada
View →
DG
Dragos Grigoriu
Colleague at AmazonIaşi, Romania
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1 education record
Luis Vasquez education
FAQ
Frequently asked questions about Luis Vasquez
Quick answers generated from the profile data available on this page.
What company does Luis Vasquez work for?
Luis Vasquez works for Amazon.
What is Luis Vasquez's role at Amazon?
Luis Vasquez is listed as SPS Trilingual Associate at Amazon.
Where is Luis Vasquez based?
Luis Vasquez is based in Heredia, Costa Rica while working with Amazon.
What companies has Luis Vasquez worked for?
Luis Vasquez has worked for Amazon, Vmware, Otsi - Object Technology Solutions Inc., Dxc Technology, and Pertec Global Services.
Who are Luis Vasquez's colleagues at Amazon?
Luis Vasquez's colleagues at Amazon include Crystal Morgan, Tomas Tvaroh, Danush Dhanu, Charles M., and Haidy Abdulghani.
How can I contact Luis Vasquez?
You can use AeroLeads to view verified contact signals for Luis Vasquez at Amazon, including work email, phone, and LinkedIn data when available.
What schools did Luis Vasquez attend?
Luis Vasquez holds Bachelor'S Degree, Agricultural Engineering from Tecnológico De Costa Rica.
What skills is Luis Vasquez known for?
Luis Vasquez is listed with skills including Case Management, Help Desk Support, Network Virtualization, Resource Management, Microsoft Outlook, System Deployment, Customer Service, and Infrastructure.
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