Laura Weaver Email & Phone Number

Provided day-to-day administrative and executive support to the customer service/account management team as well as the Directors of the company. Responsible for managing communications between staff and internal/external customers. Maintained customer records in CRM platform, handled budgets for internal projects and client projects. Generated invoicing and provided customer service for new and existing client base. Assisted and directed marketing and business development projects. Led continual process improvement plans. Responsible for fostering a team environment and building cooperation between client services team members, inter-company team members and sales to provide the highest quality service standards. Seasoned customer service and administrative professional with experience working with a variety of business verticals. Particularly interested in client services where my skills and experience can add value to business objectives. Always interested in process improvements where internal and external clients will benefit.Specialties: Established experience evaluating, onboarding, training, supervising and motivating employees. Strong communication, leadership and time management skills. Proficiency in relevant software programs. Critical thinking, interpersonal and problem-solving skills. Strong analytical, organizational and multitasking abilities.

Listed skills include Direct Marketing, Direct Mail, Marketing, Account Management, and 16 others.