Lloyd Williams Email and Phone Number

• Track and maintain appropriate hardware and software asset inventory• Track the lifecycle of hardware and software using ManageEngine AssetExplorer, Lansweeper and Intune• Record all IT asset movement within ManageEngine AssetExplorer ITAM software• Maintain software licensing and compliance• Create and implement ITAM policies and procedures• Ensure ITAM SOPs continue to be followed according to policy• Control flow of equipment and inventory by sustaining a check in/check out system to preserve appropriate levels of inventory• Report to management and advise on process improvements• Coordinate with multiple business areas to maintain a consistent and cohesive Onboarding/Offboarding process• Compile ad-hoc asset inventory reporting and analysis• Address any problems, obstacles, or challenges related to ITAM• Forecast/Procurement of future inventory requirements based on projects and business need• Partner with Procurement to ensure proper terms and conditions with vendors • Responsible for shipping/transporting equipment to staff and other offices• Receive incoming shipments as well as process product returns to vendors• Coordinate e-waste disposal of EOL assets

• Build proprietary system for IBM client• Build HEU Unit, Pod Unit, and Power Rack• Maintaining I/O Definition Files to reflect hardware changes• Ensure the resiliency of Dynamic I/O configuration changes• Assist with physical upgrade and configuration of Storage Servers, switches, and zSystems• Perform test case execution, system testing and analyze test results• Perform Debug

• Hardware Asset Management• Inventory Management• New computer imaging• Device deployment• Configuring hardware and software installation• Help Desk support