Annie Chang Email & Phone Number

Burnaby, British Columbia, Canada

• Installing, configuring, and maintaining computer hardware and software.
• Performing routine maintenance on computers, printers, and other peripherals through extensive hardware knowledge by staying up to date with the latest IT trends, technologies, and best practices.
• Managing inventory and ordering new hardware when needed through external vendors with my vendor management skills.
• Assisting in managing the IT budget with Finance department and making cost-effective recommendations.
• Providing technical assistance and support to employees, both in person and remotely, and diagnosing and resolving IT-related problems in a timely manner.
• Effectively tackling multiple tickets and have a turnaround time of less than 3 days.

Burnaby, British Columbia, Canada

• Assist customers in finding the right computer hardware products based on their needs and preferences. This involves actively engaging with customers, asking questions to understand their requirements, and providing.
• Have in-depth knowledge of the computer hardware products available in the store. Understanding the specifications, features, and compatibility of various components such as processors, graphics cards, motherboards.
• Conduct product demonstrations to showcase the features and functionality of different hardware components or devices to help customers make informed decisions and ensures they have a clear understanding of how the.
• Promoting sales and achieving revenue targets while under a commissions-based environment. Identifying opportunities to sell warranty or cross-sell complementary products to enhance the customer's overall experience.
• Addressing customer inquiries, resolving issues or concerns, and handling returns or exchanges in accordance with store policies.
• Responsible for monitoring inventory levels and ensuring that products are adequately stocked on the sales floor. Keeping track of product availability in the store's system and checking for discrepancies.

Remote

• Promote awareness of the Corsair brand among students at UBC. This involves educating students about Corsair's products, technologies, and gaming peripherals.
• Conduct product demonstrations, participate in gaming events, and engage in conversations to highlight the benefits of Corsair products.
• Responsible for organizing and coordinating gaming-related events, tournaments, and workshops on campus. Collaborating with student organizations (Nvidia), gaming clubs (UBC Esports), and university staff to plan and.
• Gather feedback from students regarding Corsair products such as suggestions for product improvements, user experiences, and any concerns or issues that students may have encountered.
• Building an online presence and utilizing social media platforms to promote Corsair products, events, and initiatives. Creating engaging content, sharing product updates and announcements, conducting giveaways or.
• Represent Corsair in a professional manner, includes maintaining a positive and respectful attitude, adhering to the company's code of conduct, and upholding ethical standards in all interactions with students.

Vancouver, Canada Area

• Managing the physical space of the Gaming Lounge, including ensuring a clean and well-maintained environment, monitoring equipment functionality, and addressing any maintenance or technical issues promptly.
• Overseeing the day-to-day operations of the Lounge. This involves setting operating hours, managing reservations or bookings, and ensuring a smooth check-in and check-out process for club members and other students.
• Knowledgeable about the gaming equipment and software used in the Lounge. This includes troubleshooting technical issues that may arise during gaming sessions, assisting users with setting up their devices, and.
• Ensuring a stable and reliable network connection in the Lounge: managing the internet service provider relationship, monitoring network performance, and addressing any connectivity issues that may impact gameplay.
• Establishing and enforcing clear policies, including rules for equipment usage, behavior expectations, reservation systems.
• Fostering a sense of community within the Gaming Lounge, this involves organizing gaming tournaments, leagues, or events, and facilitating opportunities with other game departments for club members and students to.

• Responsible for planning and executing club events, both competitive and social. Including organizing friendly matches, in-house tournaments, viewing parties for professional matches, LAN parties, and social.
• Organizing workshops, practice sessions, and coaching opportunities to help players improve their gameplay, teamwork, and game knowledge.
• Provide leadership and mentorship to members of the League of Legends department. Encourage teamwork, sportsmanship, and a positive gaming culture. Offer guidance, support, and resources to help members succeed.

Burnaby

• Responsible for delivering exceptional customer service, greeting customers, assist them in finding products, answer questions about merchandise, and provide information about sales, promotions, and store policies.
• Fitting room duty - responsible to organizing, folding, and hanging the clothing customers tries on from the Fitting Room.
• Operating the cash register, processing transactions, handling payments, and providing receipts to customers.
• Maintaining a visually appealing and organized store environment. Restocking shelves, arranging products according to company guidelines, and ensuring that the store is clean and presentable.

Burnaby

• Responsible for providing excellent customer service, assist customers in finding products, answering questions about merchandise, and offering recommendations based on customer preferences.
• Having a thorough understanding of the products sold. Knowledgeable about video game consoles, accessories, video games, and related merchandise. Assisting customers effectively and provide accurate information about.
• Actively promote and upsell additional items such as game accessories, warranties, or pre-orders.
• Handle cash register transactions, including processing payments, returns, and exchanges. Ensure accuracy and adhere to store policies regarding cash handling.
• Inventory management tasks such as receiving and organizing merchandise, restocking shelves, and maintaining a visually appealing and organized store environment.