*Oversaw 30+ individuals of multidisciplinary teams to bring products from concept through implementation, delivery, and support with collaboration between team members across multiple countries United States, Europe, India, China, and Mexico.*Research and Development for New Product Introduction and New Product Enhancement. The program lifecycle of product development that I manage consist of identifying the marketing requirement specifications, product revenue, ROI, product investment to product development, prototyping, new product launch at customer site, and quality control phase after customer implementation. In my role of product development, I manage the Hardware and Software portfolios.*Developed a Program Manager Scorecard to measure program delivery metric success. Data was pulled directly from Accolade project management tool, scorecard refreshed weekly improved program delivery by 23% for New Product Introduction for Hardware and Software programs.*Developed and maintained all R&D resource capacity for product development roadmap initiatives.*Designed and rolled out a Sprint execution dashboard to analyze sprint product development efficiencies. Improved sprint point velocity say do by 17%.*Maintained the Product PACs to ensure product lifecycle management process is followed and allow for additional cross-functional buy-in and senior management signoff.*Designed weekly PMO day to facilitate the resolution of issues, risks, and challenges that surface in the process to ensure programs/projects/tasks are delivered with 4 ONs (On Cost (Product Cost), On Budget, On Schedule & On Quality). All programs went through a 10-minute review and each week one task was hyper focused on to improve content and on-time delivery.*Responsible for delivering AOP ’23 and developing AOP ’24 with marketing, engineering, sales, and finance to make sure business plans for each initiative are sound and optimized.

*Directly managed over 20 industrial engineers amongst the Americas *Managed multiple distribution centers for multiple large customers like Starbucks and Bridgestone*Managed multiple ecommerce facilities for multiple large customers including H&M and BBWD *Managed omni fulfillment facilities for several large customer encompassing Apple, Spencer’s, Black Rifle Coffee, Samsung, and Yeti *Managed value-added services for Lindt/Ghirelli chocolate including the relocation, design, and implementation of their bagging machines from Iola, KS to a GEODIS warehouse in Dallas, TX resulting in $5.2 million dollars annually*Review and approve all warehouse slotting, sequencing, facility layout, engineering project budgets, process changes, system changes impacting the warehouse management or controls, facility moves, facility expansions, customer terminations / contract expirations *Guide Industrial Engineers in on-site Lean Six Sigma Kaizen activities for all customer accounts, last year saving $16.1 million dollars through process improvement in 2021*Department owner for reviewing and designing Request for Proposal for customer projects under $5 Million in annual revenue *Roll out and training of corporate team members and operators in Lean Six Sigma Methodology.*Implement, commission, and provide process engineering for all winning RFPs in accordance with project schedule, project budget, and coordinate / manage all vendors.*Executive leader for determining and approval for all level of estimates hours for project request forms for Continuous Improvement Engineering resource individual assignments and hours.*Engineering oversight and management for facility moves, expansions, and consolidations. Facility changes range from manual operations to fully automated solutions.

*Worked with and managed multiple conveyors and robotics vendors equipment - Dematic, TGW, Hytorl, SDI, Locus, Grenzebach, Lightning Pick, Bastian, Interroll, Ambaflex, ect*Worked with and managed various WCS software vendors: Pyramid, Lightning Pick, Pendant Automation, Bastian - Excta, SDI - DCMS, Demtic - Sort Director, Compass, ect.*Experienced with multiple types of automation: Robotics, Pick / Put to Light, Sorters: Shoe / Narrow Belt, Goods to Person, MDR / Lineshaft, Print and Apply, Unit / Carton Sorters - Bombay, Cross Belt, Tilt Tray, PLC - Allen Bradley*Identified and Implemented a CMMS (Computerized Maintenance Management System) for 24 facilities*Directed and oversaw automation equipment maintenance for our Indianapolis Campus facilities*Change management approver for all lower and upper level software changes for WCS (Warehouse Control Systems)*Oversaw and managed the WCS support department engineers*Served as the executive leader responsible for the successful implementation of the MHE equipment and software solution for several key projects*Responsible for managing multiple vendors, engineers, IT, and operations for testing / commissioning: unit, port connectivity, integration, mechanical, and user acceptance. *Implemented and supported customer accounts from small to large revenue. *For all 27 automated sites owned the IT management of infrastructure (ie servers, databases. storage racking, and network - including VPN access for vendors). *Moved all WCS vendors to a standard communication solution, included SFTP for large file transfers and socket connection, for all socket connection messages passed as JSON, and stored in Oracle / SQL Database.*For an ecom apparel site that ships orders to the US and CA improved the scan on the fly read rate for the Bombay unit sorter

*Develop area/organization continuous improvement strategies that support the overall Macy’s Six Sigma business strategy.*Management and execution of improvement plans that support the strategy and led project teams*Teach basic Lean and Six Sigma tools*Develop materials and provide updates to executives on project implementation status and results*Conducted Kaizens and facilitated project harvesting / prioritization for organization*Project manager and process design engineer for a test and learn pop-up, holiday, seasonal, ecommerce facility in Houston, Texas. The 220K square foot facility boast peak unit capacity of 700K with daily peak processing capabilities of 55K daily completed on a budget of 7.6 million capital and 1.1 million non-op. On this project, I serve as liaison between vendors and Macy’s Logistics project team, maintenance, operations, and Macy’s Systems & Technology group. After, startup doing peak served as night Shift Operation Manager and Inventory Control Director.*Process design engineer that determined process for using existing warehouse empty space to consolidate multiple packages into one package to the customer that increased customer survey results by 8%.*Increased packing system throughput for totes per minute (TPM) from 54 TPM to 88 TPM for two 1.3 million Sq. Ft. facility allowing the facility to process more totes per day at lower units per order (UPO) increasing mechanical throughput at lower units per order. Thus, the facility obtained higher order output to satisfy waiting customers during holiday season of Black Friday door busters.*Increased Tulsa, Oklahoma ecommerce distribution facility Outbound productivity by 6.5% saving $1.7 million annually through value stream mapping to remove waste.

*Coordinate and administer all aspects of material handling equipment and warehouse control system commissioning for 14 miles of conveyor and the largest Beumer Tilt Tray Unit Sorter in North America: including test script writing, schedule development, data creation / preparation, test execution and issue resolution. *Maintain and publish testing summaries of activities, and “open issues” resolution log. *Led, developed, and maintain a construction schedule, communicating risks and opportunities for the new construction of a 1.3 million square foot facility.*Train operations, maintenance, and executives on Pyramid, Beumer, and Manhattan warehouse system applications.*Process designed, configuration, and testing at the network pilot facility for system upgrades by testing and validating for the implementation of a in house Warehouse Management System that communicated with Pyramid, and Beumer, for all Macy’s D2Cs.*Front line support to investigate and troubleshoot Warehouse Management System and Warehouse Control System issues on-site and remotely for DC network.*Warehouse configurations, design, and slotting for Tulsa Fulfillment center *Coordinate and administer all aspects of material handling equipment and warehouse control system commissioning for E-commerce network capital projects including building expansions and new facilities including script writing, schedule development, data preparation, test execution and issue resolution. *Serve as liaison between vendors and project team, maintenance, operations and technology group, for all aspects of the project, while aligning and streamlining communications among all parties. Work closely with and coordinate communication between vendors, *Develop and recommend opportunities to improve overall warehouse control system functionality and logic.

* Maintained the model for sizing the Latin American & Caribbean import / export air market in terms of commodities, trade lanes, total value, total pounds transported, and total revenue opportunity which today is a key tool in determining opportunities, forecasting, and developing market strategies.* Launched and tabulated customer surveys to understand how FedEx can better serve customers.* Updated the Yield Model to segment the export space to assist in determining pricing gaps, target market, and playing field.* Performed segmentation analyses and campaign tracking, quantifying FedEx share of wallet by customer segment.* Launched Research Projects which includes vendor selection, research review, analysis, and presentation of findings.* Led the Revenue Plan for Brazil to determine line of business segments YOY growth for Domestics, Inbound, Outbound Services.* Created retail model for Mexico using a multivariate regression in SPSS to project volumes for future locations. Model then used to determine new retail location placement and replicated for additional countries.* Created a user-friendly database with competitive intelligence for DHL and UPS on Transit-Time, Schedule-by-Time, Cutoff-Time, Delivery-Time, Product-Type, and Service-Type for 200,000 lanes of origin and destinations.* Managed team for Brazil Strategic Marketing Assessment and Opportunities (SMAO) to create the integration strategy for Rapidao Cometa, a Brazilian logistics provider acquired for $398 million. Task included retail location optimization, transit time assessments and improvements, synergy identification, and overall marketing strategy.

* Puerto Rico and Panama were unable to deliver packages on the first attempt. To solve the problem, I led a Quality Driven Management Team to analyze the data of first delivery failures. High traffic routes were optimized which reduced unsuccessful first attempt deliveries allowing for cost savings and waste reduction.* Business Process Redesigns – These reviews included reviewing the current process to remove waste and to streamline activities, while reducing cost and improving quality

* Designed an automated scheduling program based on the mathematical model of Linear Programming for patients admitted to the IRU to decrease scheduling time for therapists by 75% daily. Increased available patient treatment time by an additional 3 hours daily that allows for additional billable therapy hours for the hospital.* Successfully redesigned the Operating Room turn-around process (time between consecutive surgeries in the same room). Once the process redesign and root causes were addressed, the new time between surgeries resulted in a 58% time reduction.

* Collected data at the Miami International Airport by observing all international flights to Cuba, Caribbean, and Latin America. Monitored and tracked the number of bags and personal items taken by each traveler. These observations allowed the team to determine how much space capacity was being used by the passengers of each airplane.

IIE Student Southeast Regional Conference (fifteen universities) – Project Manager and Org. President for host university:* Began planning two years in advance and lead a team of ten individuals that hosted the largest IIE Conference increasing participation by 75%. Attendance increase attributed to raising conference funds from external sponsors and providing conference attendees with guest speakers, workshops, plant tours, three meals a day, hotel, team building activities, real world/industry guest speakers.New Jersey Performing Arts Center:* Designed a new customer segmentation, based on customer’s likes and dislikes of performing arts events to create customer targeted brochures. More accurate brochures improved return customer rate and ticket sales.