Lydia Leon Email and Phone Number

Develop and update incumbent and new hire training documents for biomedical blood services. Ensure compliance with regulatory requirements to enhance operational success. Evaluate modes of training delivery, such as in-person or virtual to optimize training effectiveness, training costs, or environmental impacts. Present information using a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures.… Show more Develop and update incumbent and new hire training documents for biomedical blood services. Ensure compliance with regulatory requirements to enhance operational success. Evaluate modes of training delivery, such as in-person or virtual to optimize training effectiveness, training costs, or environmental impacts. Present information using a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures. Perform annual competency assessments. Deliver training in accordance with training program objectives, plans, and manage performance or attendance issues with staff members during training courses. Document training and assessments in the Learning Management System. Gather feedback from instructors and line staff to improve training programs and inform management of status. Show less

Supervised 10 instructors and all new hires while in training. Ensured training is complete and tracked for all new hires and incumbent employees to be in compliance with the FDA, CFR, and other federal and local regulations. Conducted monthly evaluations and yearly performance matters for trainers assessing their performance and effectiveness of training. Developed and maintained active professional relationships with key internal and external partners to ensure continuous… Show more Supervised 10 instructors and all new hires while in training. Ensured training is complete and tracked for all new hires and incumbent employees to be in compliance with the FDA, CFR, and other federal and local regulations. Conducted monthly evaluations and yearly performance matters for trainers assessing their performance and effectiveness of training. Developed and maintained active professional relationships with key internal and external partners to ensure continuous compliance of personnel. Education lead for successful R2 implementation in the Tennessee Valley Region. First Instructor for R2 implementation for nine events. Lead instructor for two events. Show less

Delivered training in accordance with training program objectives, plans, and mange performance or attendance issues with staff members during training courses. Documented training in Learning Management System accurately and timely. Performed annual and quarterly competency assessments. Amicus vendor certification from Fenwal.

Provided quality customer service and donor care.Determined donor suitability, according to interview results, vital signs, and medical history.Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods. Disposed of contaminated sharps, in accordance with applicable laws, standards, and policies. Reconciled and packed blood products for end of day shipping. Cleaned and restocked supplies. First Instructor for R1 implementation in two regions.

Certified Coach; trained new servers and bartenders in accordance with training documents and the Learning Management System. Utilized high levels of energy and superior multi-tasking abilities to quickly fill drink orders in a fast pace establishment. Checked identification of customers to verify age requirements for purchase of alcohol. Pour Mix drinks with working flair, take payments, and waited on guest sitting in the bar. Stocked bar and supplies. Reduced problems and… Show more Certified Coach; trained new servers and bartenders in accordance with training documents and the Learning Management System. Utilized high levels of energy and superior multi-tasking abilities to quickly fill drink orders in a fast pace establishment. Checked identification of customers to verify age requirements for purchase of alcohol. Pour Mix drinks with working flair, take payments, and waited on guest sitting in the bar. Stocked bar and supplies. Reduced problems and liability related to customers' drinking. Placed 2nd in the annual World Flair Bartending Competition store level in 2011 and 2012. Show less

Promoted to On-The-Job Trainer; trained new employees one on one in accordance with company procedures. Promoted to Collection Technician III; collected red cells using automated apheresis device. Provided quality customer service and donor care. Determined donor suitability, according to interview results, vital signs, and medical history. Drew blood from veins, using appropriate collection procedures. Disposed of contaminated sharps, in accordance with applicable laws… Show more Promoted to On-The-Job Trainer; trained new employees one on one in accordance with company procedures. Promoted to Collection Technician III; collected red cells using automated apheresis device. Provided quality customer service and donor care. Determined donor suitability, according to interview results, vital signs, and medical history. Drew blood from veins, using appropriate collection procedures. Disposed of contaminated sharps, in accordance with applicable laws, standards, and policies. Cleaned and restocked items. Show less

Certified Trainer; responsible in training new staff on all aspects of the restaurant and hotel. Shift Lead; assigned and ensure staff complete opening and closing duties. Provide quality customer service and formal dining experience to guest. Checked identification of customers to verify age requirements for purchase of alcohol.