Educated owners on pet health, ensured safety and comfort of patients, and oversee continuity of care. Delivered care with a team – based approach to create a tranquil environment for patients. • Restrained pets of all sizes and temperaments• Explained common vaccines and vaccination protocols to owners • Prepared estimates for procedures and discussed financial commitments with owners

Answered phone calls, greeted clients and visitors upon arrival, scheduled client appointments, and took detailed messages for attorneys and staff. Sorted and distributed mail, maintained client files, and carry out administrative duties.• Sustained daily/weekly/monthly schedules and calendar obligations for all attorneys and staff• Greeted incoming customers with a professional and friendly approach • Produced detailed documents, reports for client files and managed clerical needs of company• Answered inbound and outbound calls, taking messages for attorneys and staff

Maintained knowledge of tanning products and salon protocols. Provided tools, knowledge, and experience to help our clients achieve their optimal results and relaxation.• Trained new employees in inventory practices, POS systems and product knowledge• Partnered with Owner to develop and implement merchandising to enhance profitability • Assisted in overall day-to-day store operations