Lydia Hernandez Email & Phone Number

Mckinney, TX

• Responsible for all small business administration of church office and staff, including but not limited to: banking, purchasing, public relations, grounds maintenance and sanctuary housekeeping
• Redesigned company accounts receivables by implementing new software program
• Assisted the senior pastor in planning, organizing, and goal setting, so that responsive programs developed which assured the vitality of the church

Mckinney, TX

• Accountable for teaching, facilitating, and organizing Sunday School material with other teachers
• Provided assistance for all special Sunday school events to utilized all institution supplies and resources effectively
• Ensured clean and presentable appearance of Sunday school area while guided and assisted children in completion of all assigned projects and lessons

Mckinney, TX

• Managed and trained 3 employees every month about customer service policies, conflict resolution, payment processing and opening/closing procedures
• Led and assisted a team that executed $1100 in daily sales every 3 hours for 150 customers
• Reconciled daily receipts and systematized transaction data in MS Excel

Mckinney, TX

• Fast-tracked promotion from Marker to Medicare Screener for exceptional adaptability in 2 years
• Processed, denied and pended many different types of Medicare supplement claims as well as long term care claims into the software system accurately
• Reviewed medical records from providers and prepped the long term care files to be reviewed by the Claims Committee which considered benefits