Lydia Hernandez Email & Phone Number

Mckinney, Tx

• Responsible for all small business administration of church office and staff, including but not limited to: banking, purchasing, public relations, grounds maintenance and sanctuary housekeeping • Redesigned company accounts receivables by implementing new software program • Assisted the senior pastor in planning, organizing, and goal setting, so that responsive programs developed which assured the vitality of the church

Mckinney, Tx

• Accountable for teaching, facilitating, and organizing Sunday School material with other teachers• Provided assistance for all special Sunday school events to utilized all institution supplies and resources effectively• Ensured clean and presentable appearance of Sunday school area while guided and assisted children in completion of all assigned projects and lessons

Mckinney, Tx

• Managed and trained 3 employees every month about customer service policies, conflict resolution, payment processing and opening/closing procedures• Led and assisted a team that executed $1100 in daily sales every 3 hours for 150 customers• Reconciled daily receipts and systematized transaction data in MS Excel

Mckinney, Tx

• Fast-tracked promotion from Marker to Medicare Screener for exceptional adaptability in 2 years• Processed, denied and pended many different types of Medicare supplement claims as well as long term care claims into the software system accurately• Reviewed medical records from providers and prepped the long term care files to be reviewed by the Claims Committee which considered benefits