Lydia R. Email & Phone Number

Denver, Colorado, United States

I am responsible for enabling Keyfactor's Global Systems Integrators and Americas Partner Ecosystem and supporting a cross-functional engineering team that collaborates with Solution Partners/Resellers and the Technical Alliance Partner environment. My role involves assessing, enabling, and supporting the technical needs of Keyfactor’s partner community by translating technical requirements into actionable engineering solutions and communicating the value of Keyfactor's PKI, certificate management, code signing, IoT security products and implementing their cryptography including post quantum computing to solution partners and technology alliance partners. Additionally, I conduct in-depth product demos, evaluate potential technology partnerships for integration with our cryptographic and identity management solutions, collaborate with regional CAMs on technical partner opportunities, engage with regional partner technical sales teams to enhance their engineering proficiency with Keyfactor products, assist in evaluating and implementing integrations, and advise channel leadership on developing engineering-focused programs, training, and enablement.

Denver, Colorado, United States

Drove sales growth and partnership development by strategically engaging channel partners and establishing the Canadian Cloud Contact Center, leveraging integrated platforms to deliver robust solutions in key vertical markets, including retail, SLED, healthcare, and life sciences.* Spearheaded the establishment of the Canadian Cloud Contact Center and facilitated new Data Center migration to cloud platform, driving total sales, engineering competencies, and solution services for Contact Center partners and security focused MSP, ISVs and Sis across the US.* Implemented tailored sales and marketing programs for the top 25 performers, strategically recruiting new partners, resulting in surpassing the $12.5MM TCV new sales target for 2023 by 111%* Led the onboarding process for new partners in Cloud solutions and security best practices across Canada and the US, driving new sales and expanding partner networks.* Achieved HIPAA and Government compliance through detailed sales and technical solutions with associated account managers, facilitating contracts with a large hospital and education facility in Texas, each exceeding $1M in ARR.* Executed Sales and Software Licensing Agreements for Cisco's cloud software products in the US and Canada* Managed regional partner growth development within a P&L framework, organizing marketing events, SPIFFS, MDFs and education/training programs.* Directed partner enablement initiatives, leveraging engineering strengths to enhance market offerings and promote Cisco’s CX Services portfolio, resulting in early sales and lucrative revenue streams

Greater Denver Area

BroadSoft covers 43% of the world's telecommunications network through our service providers and now we are expanding our channel ecosystem to include Distributors, MSPs, VARs, ISVs and SIs in the UC and contact center environment. My directive is to enhance our partner community into Broadsoft's additional solutions platforms of BroadCloud Software-as-a-service.My aim is to work directly with all levels of staff and departments within the partners to enhance their entry to market from a VoIP/UC and contact center perspective which will exponentially expand their revenue base. My key priorities are;• Driving a team to create and execute a sales enablement and incentive plan to grow the channel business faster than market trends for maximum profitability.• Managed capability and capacity investments to drive transformational change within the channel.• Worked closely with the marketing department to drive the channel P&L to maximize revenues for targeted channel events such as exhibits, conferences, events and onsite training and knowledge gap sales development.• Built key relationships within partner organizations with decision makers, contacts and influencers to drive the channel to enable GTM strategies.• Coordinated and maintained the policies for data security requiring additional oversight such as HIPAA for Healthcare and government regulations and adherences for SLED partners as well as EUAs, SLAs and technical compliance QA.• Liasing between cross functional teams with dependencies on product management, engineering, marketing, support, professional services, sales and key Business Unit stakeholders.• Worked with the marketing team to develop sales collateral such as technical presentations, BDM decks, best practices, case studies, reference architecture designs and solution guides.• Demonstrated ability to lead through influence.

Denver Colorado

My role at Interactive Intelligence is to develop and implement strategic channel sales strategies to drive new business opportunities and build market and mind share for my partner’s sales revenues of our call center software solutions products and services.I work closely with my partner senior staff to collaborate on business planning strategies and corporate marketing events, built in with their product and services management structure and work cross departmentally to engage key partner success.Being creative in sales campaign events with my partners helps them grow into new and emerging markets such as key verticals and I work with them to achieve optimal partner enablement and develop a strong written oral and presentation format to build their business with Interactive Intelligence

My directive at Mercury as a Channel Manager was to work with our Developers of software that integrated to the Mercury Payments interface. My role was to create, develop, manage and execute strategic marketing and promotional activities, campaigns and initiatives to build my developers brand awareness and mindshare with resellers and end users

Developed new business networks of clients by establishing a supply chain of product specific to customers technical and logistic requirements. Repaired relationship with 3 key Channel Partners by assessing problem and formulating solution that resulted in a 32% increase in submitted activation.Created and Developed presentation and demonstration materials for sales and technical staffConsistently received customer satisfaction ratings of 9 or higher on a 10 point scale.Grew profit margin by 9% year over year

Developed sales strategies to focus on promoting relationship management and business to business sales for Océ’s products and services in the Engineering, Architecture and Construction Environment market. To closely monitor and manage a progressive sales funnels, each quarter to be reviewed with strategic account management plans.To build extensive relationships with IT, key architecture individuals and principal owners for Oce Products and Services.Product procurement of Oce equipment to national architectural organizationsTo work with an Oce Systems Engineer to build a plan of approach and establish the client’s technical requirements for a full solution of the company’s needs.Implemented operation plan that led to positive margin attainment