Lyjo Franse Email & Phone Number

Amsterdam, North Holland, Netherlands

Partner in the Measuremen Group together with two Co-Founders. I currently hold the position of Chief Operating Officer and Chair of the Management Team. I focus on translating the vision into strategy that I can execute with the teams. In this role I am fully engaged in marketing, sales, customer success, project management, finance, people & culture and IT.

Amsterdam, North Holland, Netherlands

In the past years I have learned that I have a strong passion for making our customers happy and successful in working with us. I learned a lot about Customer Success and have brought that thinking and philosophy into our company. I have been talking about it for several years within the company and actively implementing smaller and bigger initiatives throughout the company.I am proud to have put it on the map in our company in an early stage, allowing this role to be taken seriously at… Show more In the past years I have learned that I have a strong passion for making our customers happy and successful in working with us. I learned a lot about Customer Success and have brought that thinking and philosophy into our company. I have been talking about it for several years within the company and actively implementing smaller and bigger initiatives throughout the company.I am proud to have put it on the map in our company in an early stage, allowing this role to be taken seriously at a moment we were all ready for it. In this role I further developed the Customer Success philosophy and created the first systems and process to support the function. Accountable for ensuring that all aspects of the business are aligned and structured to achieve success by making sure the customer is at the center of everything we do. Show less

Amsterdam, North Holland, Netherlands

A senior management position and member of the Management Team.Utilising the Scaling Up methodology, the company by now has grown into a group structure with several local business units. In my role as Project Management Director I took responsibility for the all of the projects. This included projects for our UK, BE, FR, AUS, and Global teams. I continued to streamline our business processes and help support our growth by implementing a centralised reporting team. I have also developed… Show more A senior management position and member of the Management Team.Utilising the Scaling Up methodology, the company by now has grown into a group structure with several local business units. In my role as Project Management Director I took responsibility for the all of the projects. This included projects for our UK, BE, FR, AUS, and Global teams. I continued to streamline our business processes and help support our growth by implementing a centralised reporting team. I have also developed and implemented a 'First Time Right' approach and process for the team to help bring consistency in our service level and overall customer experience. Show less

Belgium

Brussels, Brussels Region, Belgium

Scan & CTRL was the first international branch of méét. I happily took on the challenge and adventure to start up this branch from nothing in Brussels. I lived and worked out of an apartment in the city centre, building my own local network. I recruited and built a team, created a pipeline and grew the local business with P&L responsibility. Adapting to the market I quickly spotted a large opportunity for our business in France and a prioritised my attention to the French market. I repeated… Show more Scan & CTRL was the first international branch of méét. I happily took on the challenge and adventure to start up this branch from nothing in Brussels. I lived and worked out of an apartment in the city centre, building my own local network. I recruited and built a team, created a pipeline and grew the local business with P&L responsibility. Adapting to the market I quickly spotted a large opportunity for our business in France and a prioritised my attention to the French market. I repeated what I had done and learned in Brussels and did the same in Paris, France. Exciting and fun times! Show less

Netherlands

As an active member part of a steering committee that supports the Board.

The Hague, South Holland, Netherlands

General Support was rebranded to méét to emphasize our focus on measuring the actual usage of workspaces. I worked closely with the founders to organise for scalability and set the business up for success.

The Hague, South Holland, Netherlands

In this role I used my experience to further build efficient processes and develop and/or select the necessary systems to keep scaling our business. I was responsible for all our workplace occupancy projects running smoothly and delivering error free reports to our customers. I coordinated our teams, did the recruitment and planning and developed training material to enable consistency in quality.

The Hague, South Holland, Netherlands

After graduating, started in the role of Junior Project Manager. I helped develop the first processes to scale the team and the business.

The Hague, South Holland, Netherlands

Did research and wrote my thesis on the topic of facilities management in multi-tenant buildings for the creative industry. With the aim of a developing a facility service model that is tailored for this specific group.

Bachelor, Facility Management

Mbo, Uitvoerend Horeca Ondernemer