My approach to solution-finding for business draws on strategic planning, design research, and marketing. I’m a systems and critical thinker, planner, researcher, synthesizer, communicator and change agent. My worklife started in marketing communications (advertising, PR, branding, collateral) (BA, marketing communications; MA, communications). Later I earned a PhD in design research and planning and worked via architecture to help organizations strategically - that is, humanistically, intentionally, and competitively - plan and change the ways they serve others. Through my work and volunteer service, I have helped organizations do and use research/assessment/evaluation to make better decisions in business and program/service development; environmental and program/service design, and organizational and marketing strategy.