Lyn S. Email & Phone Number

United States

New York, New York, United States

Frisco, Texas

FS Operations Support III | August 2019 – currenttechdash telecom LLC | Frisco, TX Acts as an extension of the Director of Operations focused on operational metrics and profitability across a region and/or division with responsibility to execute the vision set by the Director of Operations. Additional responsibilities include:• Prepare process and status reports, assign and monitor document numbers, and review documents for accuracy and completeness.• Load and manage the overall quality, time and costs to deliver specific maintain files of engineering drawings, project reports, specifications, product proposals and documentation. • Manage the technical customer relationship including developing technical requirements, review all customer deliverables and present technical solutions to the customer requirements to meet customer satisfaction. • Develop and maintain positive customer relationships that achieve optimal profitability and growth. • Prepare workload reports including overdue, status, in progress, etc. • Track asset inventory and manage the provisioning of assets (such as laptops, software, phones and other similar engineering tools) for technical staff. • Communicate with the customer and sales to identify needs and evaluate appropriate solutions. • Schedule and coordinate all aspects of the project work plan from pre-installation surveys, installations, service calls and customer follow ups as appropriate. • Identify resources needed and coordinate individual responsibilities. • Review deliverables prepared by the team before passing on to customer. • Generate quotations that apply project standards and minimize our exposure on the project. • Ensure project documents are complete, processed and stored appropriately. • Keep the project team well informed of changes and updates. • Ensure accurate invoicing and monitor procurement of materials for all projects. • Maintain and update customer data base.

Frisco, Texas

Supply Chain Coordinator III | February 2017 – June 2018Assisted in the handling of a variety of logistic issues involving supply chain services, and assisted buyers in creating purchase orders, as well as evaluating customer support and commitments to ensure customer requirements are met with additional responsibilities, including:• Coordinated variety of logistics issues such as supply chain services, inventory control, expediting, remedy of shortage problems, critical parts availability, material handling, import-export licensing, shipment of products and third-party warehousing.• Generated reports to provide inventory information and date management.• Evaluated customer support and field service commitments to meet customer requirements.• Assisted buyers in creating purchase orders, as needed.• Managed past due purchase/sales orders, creating pick tickets, creating purchase orders, managing customer dates, reserving material, assisting buyers and/or market supply chain managers and inventory management.• Followed stablished procedures on routine work.

Frisco, Texas, United States

Responsibilities for Clearwire–Nextel network decom included:• All documenting and tracking of project deliverables by project staff to ensure timely data entry for real time status reporting to the Director and Project manager representative.• Set up records, files, and supplies required for maintaining a project office.• Tracked and distributing project schedule, full decom, cabinets only, and radios only.• Status reporting as Program/Project Manager directed for management, client, personnel or others and modified schedules/plans.• Control, maintenance and distribution of project tracking files, including but not limited to all safety documents, forms, records and reporting.• Database management updating weekly in the required databases, internal or external via Oracle, CASPR, SITERRA and any other customer required systems.• Organized, distributed required materials for and attended any meetings, presentations, conference calls and training sessions as directed by the Program/Project Manager.• Recorded and distributed any minutes for all meetings.• Controlled and maintained project trackers through MS Excel or MS Project.

Dallas, Texas

Responsibilities: Create daily logs and monthly management reports Troubleshoot Clear band Networks Schedule field technicians Customer support technical issues Processed billings Huawei software EBTA Net Cool Service New ticketing