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At Five9, my role as Account Strategy Director and Chief of Staff revolves around leveraging analytical skills to drive strategic initiatives and optimize sales and operations. With a focus on strategic alliances and business insights, I have facilitated notable partner acquisitions and the implementation of a Partner Portal, enhancing our business development landscape.The organization benefits from my ability to transform challenges into opportunities, fostering stronger sales pipelines and victories. Our team's collaborative efforts in process optimization and tool utilization reflect a shared commitment to advancing customer experience and operational efficiency.
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National Channel Account ExecutiveInfobipSpring, Tx, Us -
Account Strategy Director | Chief Of StaffFive9 Jul 2021 - PresentRemoteFondly described by sales leaders as their "swiss army knife". Presented with problems I analyzed trends and identified opportunities that drove strategy, optimization of processes and utilization of tools and data to drive pipeline and more wins. -
Partner Manager IsvFive9 Mar 2021 - Jun 2021• Led business development operations, and onboarding for 80+ partners with integrated technical solutions and facilitated review of 50 new partners quarterly• Identified highest revenue generating and strategic partnerships, drove sales for 2 partners that were later acquired by Five9• GTM Strategy development across the suite of Partner Alliances to educate internal sales teams, connect partners and sellers, and identify pipeline opportunities for partner sales• Design/Testing and Implementation of Partner Portal for the business development team which created a centralized platform for marketing, leads, and visibility to all partner related sales activities
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Senior Director, Global Itsm LeaderMckesson Nov 2019 - Mar 2021The Woodlands, TxLead the strategy and implementation of ITSM process and tools setting standards, driving consolidation and providing visibility across all IT and business units for incident, problem and change management. -
Senior Director, Global It Service DeskMckesson Nov 2018 - Nov 2019Implement consistent measurement and drive improvements in KPIs for multiple North America IT Service Desks.
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Senior Director, Practice It SupportMckesson Jul 2017 - Nov 2018The Woodlands
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Director, Tech Products SupportMckesson Jul 2016 - Jul 2017The Woodlands, TxDirect and manage support teams and function for 6 McKesson proprietary products used in the clinical setting to support a continuum of care.
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Director, Itil Service Delivery OfficeMckesson Jun 2014 - Jul 2016The Woodlands, TxDevelop and mature ITIL tools and processes within McKesson Specialty Health.
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Director, It Physician And Practice ServicesMckesson Dec 2012 - Jun 2014The Woodlands, TxManaged Strategic Relationship between customer and IT to develop, plan and implement standardized solutions that provided business value to both providers and patients.
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Manager, Storage OperationsHewlett Packard Enterprise Feb 2012 - Nov 2012Houston, Texas Area -
Service Manager, StorageHp Jun 2011 - Mar 2012Houston, Texas Area
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Independent It ConsultantCtpf Sep 2007 - Jun 2011 -
It ManagerCtpf Jun 2005 - Aug 2007
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ConsultantBcg Sep 1997 - Jun 2005 -
ConsultantCsc Consulting Group Aug 1995 - Sep 1997
Robin Lynch Skills
Robin Lynch Education Details
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Management Information Systems
Frequently Asked Questions about Robin Lynch
What company does Robin Lynch work for?
Robin Lynch works for Infobip
What is Robin Lynch's role at the current company?
Robin Lynch's current role is National Channel Account Executive.
What is Robin Lynch's email address?
Robin Lynch's email address is ro****@****son.com
What is Robin Lynch's direct phone number?
Robin Lynch's direct phone number is +128186*****
What schools did Robin Lynch attend?
Robin Lynch attended University Of Notre Dame.
What skills is Robin Lynch known for?
Robin Lynch has skills like Disaster Recovery, Business Analysis, Sdlc, It Strategy, Data Center, Itil, Business Process, Program Management, Process Improvement, Change Management, Team Leadership, Integration.
Who are Robin Lynch's colleagues?
Robin Lynch's colleagues are Mike Wiley, Carl Volk, Jim Mckinley, Nicholas Meeks, Crisbelle Bello, Ernie Little, Jonathan Beahr.
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