Shaun Lynch Email & Phone Number

Dallas

• Build relationships with stakeholders at Commercial Real Estate Brokerage, Investment, and Developer Firms• Work with internal teams to develop a marketing strategy that best serves the client's needs• Provide regular performance reviews to ensure client satisfaction and positive NPS• Analyze market conditions and data to make marketing recommendations• Manage and grow an assigned book of business valued at 12M in annual revenue • Deliver proposals to executive leadership… Show more • Build relationships with stakeholders at Commercial Real Estate Brokerage, Investment, and Developer Firms• Work with internal teams to develop a marketing strategy that best serves the client's needs• Provide regular performance reviews to ensure client satisfaction and positive NPS• Analyze market conditions and data to make marketing recommendations• Manage and grow an assigned book of business valued at 12M in annual revenue • Deliver proposals to executive leadership and C-level on marketing campaigns and strategy Show less

United States

• Managed a team of 15+ Sales and Service professionals across the South-Central Region to achieve 20% year-over-year growth while limiting churn to under 2% on a business book of 800+ accounts valued at $2.7M• Owned the South-Central region's overall performance and report monthly and quarterly to the SVP of Sales and Service• Worked with the internal teams to resolve onboarding issues, work through customer complaints, and solve product-related issues, finding win-win solutions•… Show more • Managed a team of 15+ Sales and Service professionals across the South-Central Region to achieve 20% year-over-year growth while limiting churn to under 2% on a business book of 800+ accounts valued at $2.7M• Owned the South-Central region's overall performance and report monthly and quarterly to the SVP of Sales and Service• Worked with the internal teams to resolve onboarding issues, work through customer complaints, and solve product-related issues, finding win-win solutions• Strategized and lead a team of field-based associates in selling net new accounts while maintaining and upselling an active book of 200+ accounts per team member• Worked collaboratively with Dealer Performance Managers to prioritize the needs of over 1000 active rooftops across 14 states• Led a team of 8 Account Executives in achieving revenue and market growth of 3-5% quarterly• Established strong relationships with corporate-level managers, General Managers, and other key decision-makers to understand business needs and maximize investment in TrueCar products• Delivered quarterly business reports to VP and EVP-level managersImplemented a competency-based management system to effectively manage a team of field Account Executives and Business Development Manager Show less

United States

• Strategized and led a team of field-based associates in selling net new accounts while maintaining an active book of 200+ accounts per team member• Worked collaboratively with Dealer Performance Managers to prioritize the need of over 1000 active rooftops across 14 states• Strategized and led a team of 6 Account Executives in the delivery of key initiatives and product alignment• Established strong relationships with corporate-level managers, General Managers, and other key… Show more • Strategized and led a team of field-based associates in selling net new accounts while maintaining an active book of 200+ accounts per team member• Worked collaboratively with Dealer Performance Managers to prioritize the need of over 1000 active rooftops across 14 states• Strategized and led a team of 6 Account Executives in the delivery of key initiatives and product alignment• Established strong relationships with corporate-level managers, General Managers, and other key decision-makers to understand business needs and maximize investment in TrueCar products• Delivered quarterly business reports to VP and EVP-level managersImplemented a competency-based management system to effectively manage a team of field Account Managers and Business Development Managers Show less

United States

• Strategized and led a team of field-based associates in selling net new accounts while maintaining an active book of 200+ accounts per team member • Worked collaboratively with Dealer Performance Managers to prioritize the need of over 1000 active rooftops across 14 states • Strategized and led a team of 6 individuals in the delivery of key initiatives, including subscription increases to over 500 dealers, resulting in increased monthly recurring revenue of $2.4M annually• Led a… Show more • Strategized and led a team of field-based associates in selling net new accounts while maintaining an active book of 200+ accounts per team member • Worked collaboratively with Dealer Performance Managers to prioritize the need of over 1000 active rooftops across 14 states • Strategized and led a team of 6 individuals in the delivery of key initiatives, including subscription increases to over 500 dealers, resulting in increased monthly recurring revenue of $2.4M annually• Led a team of 14 field service agents in providing monthly service and training while retaining over 900 dealers across four states with an annual revenue of over $18MLed a team of Business Development Managers in achieving revenue and market growth of 3-5% quarterly• Established strong relationships with corporate-level managers, General Managers, and other key decision-makers to understand business needs and maximize investment in TrueCar products• Delivered quarterly business reports to VP and EVP-level managers• Implemented a competency-based management system to effectively manage a team of field Account Managers and Business Development Managers Show less

United States

• Strategized and led a team of field-based associates in selling net new accounts while maintaining an active book of 75+ accounts per team member • Hired and trained 6 Client Success Managers to grow the team to 14 expanding the service and sales model across new markets• Worked collaboratively with Dealer Performance Managers to prioritize the need of over 500 active rooftops across 4 states • Strategized and led a team of 14 Client Success Managers in the delivery of key… Show more • Strategized and led a team of field-based associates in selling net new accounts while maintaining an active book of 75+ accounts per team member • Hired and trained 6 Client Success Managers to grow the team to 14 expanding the service and sales model across new markets• Worked collaboratively with Dealer Performance Managers to prioritize the need of over 500 active rooftops across 4 states • Strategized and led a team of 14 Client Success Managers in the delivery of key initiatives, including subscription increases to over 500 dealers, resulting in increased monthly recurring revenue of $2.4M annually • Led a team of Business Development Managers in achieving revenue and market growth of 3-5% quarterly• Established strong relationships with corporate-level managers, General Managers, and other key decision-makers to understand business needs and maximize investment in TrueCar products• Delivered quarterly business reports to VP and EVP-level managersImplemented a competency-based management system to effectively manage a team of field Account Managers and Business Development Managers Show less

Dallas-Fort Worth Metroplex

• Closed target Automotive Dealers on TrueCar’s various Dealer services and products byfacilitating onsite presentations to key decision-makers• Built and grew long-term, trusting relationships with a range of contacts at assigned dealerships including General Manager, Managing Partners, and Owners • Consulted with customers to maintain an up-to-date understanding of their business needs, goals,and objectives while training on the full suite of TrueCar Services• Carried… Show more • Closed target Automotive Dealers on TrueCar’s various Dealer services and products byfacilitating onsite presentations to key decision-makers• Built and grew long-term, trusting relationships with a range of contacts at assigned dealerships including General Manager, Managing Partners, and Owners • Consulted with customers to maintain an up-to-date understanding of their business needs, goals,and objectives while training on the full suite of TrueCar Services• Carried out product demos and presented upsell opportunities of the TrueCar suite of products to new and existing dealers. • Interpreted and delivered renewal rates on a monthly, quarterly, or Bi‐Annual basis to the assignedmarket and dealer customers• Interpreted and delivered monthly TrueCar reporting and analytics to explain dealer performance,optimization issues, and best practices to the customer in the context of their business goals andmarket trends• Trained dealership staff on best practices in interacting with TrueCar customers and Affinity Partner Programs• Utilized Market Directors and other business unit specialists for advanced service training• Served as a first point-of-contact for dealer issues; diagnose and resolve customer concerns• Minimized churn across assigned Dealers• Provided accurate and complete documentation in Salesforce CRM systemAdditional Accolades with TrueCar:• Presidents Club 2016• BOOM (High Achiever) Award recipient 2017 and 2018• Two-time recipient of TrueCar’s Training and Process Improvement award Show less

Dallas-Fort Worth Metroplex

• Managed compliance of third-party vendors at auctions to ensure vehicles were prepared for sale• Established working relationships with auction dispatch to transport COAF inventory efficiently• Acted as subject matter expert for escalated issues by Dealer Risk, Funding, Impounds, Reinstatements, Titles, and Repossessions• Monitored adherence to contract requirements for fees assessed by auction to COAF Acted as a liaison between auction, repossession network, and internal… Show more • Managed compliance of third-party vendors at auctions to ensure vehicles were prepared for sale• Established working relationships with auction dispatch to transport COAF inventory efficiently• Acted as subject matter expert for escalated issues by Dealer Risk, Funding, Impounds, Reinstatements, Titles, and Repossessions• Monitored adherence to contract requirements for fees assessed by auction to COAF Acted as a liaison between auction, repossession network, and internal teams to resolve disputes• Priced vehicles offered at auction based on current market value and damages assessed • Prepared state-specific titles and repossession affidavits while maintaining a 90% sales rate • Led a team of 15 recovery associates in collecting over $100M annually • Provided analysis of data from multiple reporting sources to create a work strategy for various groups of Recoveries and Remarketing• Created analytical and training presentations to deliver to associates and senior leadership Show less

United States

• Developed and embedded processes to manage appraisals and wholesale auctions effectively and efficiently• Built and maintained relationships with Auctions and independent dealers at multiple auctions • Responsible for planning optimum inventory levels and purchasing inventory at major auctions for the Southwest Region worth $15M - $20M annually• Analyzed wholesale vehicle market data and conducted risk analysis to assess value of inventory • Investigated and reported changes… Show more • Developed and embedded processes to manage appraisals and wholesale auctions effectively and efficiently• Built and maintained relationships with Auctions and independent dealers at multiple auctions • Responsible for planning optimum inventory levels and purchasing inventory at major auctions for the Southwest Region worth $15M - $20M annually• Analyzed wholesale vehicle market data and conducted risk analysis to assess value of inventory • Investigated and reported changes in the wholesale and retail vehicle market data and react accordingly• Sought out and implemented cost savings and waste reducing measures to maximize margin and efficiencies• Led a team of frontline associates to serve the purchasing needs and inventory management of the business• Served as leader of CarMax Auctions at various sites in the Southwest Region ensuring maximum return on vehicles purchased at retail locations• Provided continuous feedback and coaching to improve and maintain high-quality customer experience, effectiveness, and efficiency metrics• Conducted quarterly scorecards at auctions and reviewed procedures to maximize CarMax buying teams• Served as department leader during monthly meetings and annual store reviews Executed inventory placement and arranged for transportation of vehicles to optimal markets based on make, model, and mileage parameters Show less

Dallas-Fort Worth Metroplex

As a Teacher/ Coach my responsibilities included:● Formulated and facilitated the execution of new procedures for the opening of a new Allen ISD middle school● Developed and implemented informative websites about upcoming events● Managed all necessary documentation for State of Texas (UIL) governing body and school district● Assessed data and digital film to create scouting reports for the Allen High School Football program● Led the coordination of games, tournaments and… Show more As a Teacher/ Coach my responsibilities included:● Formulated and facilitated the execution of new procedures for the opening of a new Allen ISD middle school● Developed and implemented informative websites about upcoming events● Managed all necessary documentation for State of Texas (UIL) governing body and school district● Assessed data and digital film to create scouting reports for the Allen High School Football program● Led the coordination of games, tournaments and events for students, while securing appropriate facilities● Organized and implemented practice schedules for football, basketball cross country and track teams Show less

Dowell Middle School

As a Teacher/Coach my responsibilities included:● Planned and implemented lessons plans in accordance with state mandated curriculum (TEKS) for middle school history classes● Evaluated state test scores (TAKS) to modify and expand middle school history curriculum● Assessed data and digital film to report area Texas High School Football programs● Led the coordination of games, tournaments, and events for students, while securing appropriate facilities● Organized… Show more As a Teacher/Coach my responsibilities included:● Planned and implemented lessons plans in accordance with state mandated curriculum (TEKS) for middle school history classes● Evaluated state test scores (TAKS) to modify and expand middle school history curriculum● Assessed data and digital film to report area Texas High School Football programs● Led the coordination of games, tournaments, and events for students, while securing appropriate facilities● Organized and implemented practice schedules for football, basketball and track teams Show less