Overseeing the service and repair operations of the workshop with proper allocation of jobs to appropriate service personnel ensuring proper quality of repair.• Interact with customers and gather feedback to ensure repairs and service are done to meet expectation levels.• Liaise with the Warranty departments of the respective principles to ensure all the required approvals and documentations are in place for warranty repairs.• Ensure all workshop systems and procedures like invoicing, warranty, cost estimation, etc. are supported with appropriate paperwork and forward to the concerned department for processing.• Liaise with the Parts Department to ensure a timely availability of parts for repair works to take place within the prescribed time frame and appropriately tag parts received for warranty for the departments concerned.• Liaise with insurance agencies on accident repairs and finalize appropriate and standard repairs needed to get the vehicle to pre accident condition. • Prepare quotations and final costs for all repair works and reports discrepancies on parts and machinery to the Operations Manager to enable corrective action if required.• Ensure the repairs are conducted in accordance with the product specifications and within the standard prescribed time enabling customer satisfaction.• Liaise with technical departments of respective principles for diagnosis and problem solving.• Ensure regular and timely maintenance of workshop, tools, instruments and equipment.• Diagnose and repair complex situations wherever technical expertise and in depth knowledge is required.• Adept in diagnosing Hybrid Drivetrain and High Voltage systems employed in Fisker Karma.• Provide guidance and training to personnel to foster a productive and effective team.

• Perform Inspection and Diagnosis on various systems and components of the vehicle including engine, suspension, drive train, electronics, HVAC and conduct the requisite repairs on BMW and Rolls Royce motor cars.• Creating Diagnostic Reports and the following Implementation reports of the repairs and analysis.• Perform Pre Delivery Inspection (PDI) of vehicles before handover to customers.• Underwent training for various systems regarding Engine, Electronics, Drive train, Chassis, HVAC, Diagnostic Systems, etc.• Adept in using BMW Diagnostic tool ISID and Programming interface ISIS.• Substitute for the Team Leader in his absence and monitor the activities of the complex team.• Currently specialized in complex diagnosis of all the automotive systems.

• Conducted automotive inspections, diagnostics, and repairs on various automobiles to include engines, electronics, transmissions, differentials, brakes, clutches, starters, axles, steering gears, fuel systems, and other mechanical and electrical systems. Automobiles worked upon included imports such as High-end Japanese cars (such as Toyota, Lexus, Nissan and Infiniti) European cars (such as Bentley, Mercedes, BMW, and Lamborghini)  American cars (Chevrolet and Hummer)• Maintained accurate hours and repair records.• Meet customers and explain repairs done.• Adept in using specialized Diagnostic Tools such as INTELLIGENT TESTER (TOYOTA) CONSULT II (NISSAN) VAS 5052 (BENTLEY, AUDI, VOLKSWAGEN) LDAS 32 (LAMBORGHINI) OmiScan (BENTLEY, ROLLS ROYCE)• Built solid reputation as highly skilled and quality driven engineer; entrusted with increased responsibility.

Supervise full time trainees in troubleshooting, diagnosing and repairing a wide variety of makes and model of imported and Indian automobiles.Manage day to day schedule and operations of repair shop, maintaining strong focus on quality workmanship and customer service. Evaluate accuracy of diagnoses and approve recommended repairs.

Trained and worked under the guidance of Mr. Sam Godha, rotating through diagnosis and repair of automotive systems and units. Conducted routine service and repairs.Demonstrated talent for quickly and accurately diagnosing mechanical and electrical failures and determining corrective actions.Promoted from service engineer to workshop supervisor, on basis of strong work ethic and performance record.