Lyndsie Murphy Email & Phone Number

Louisville, Kentucky, United States

Louisville, Kentucky, United States

Louisville, Kentucky, United States

Created original content for the historic Seelbach Hilton Hotel on Instagram, Facebook, and TikTok. Consistently increased follower count and account engagement among users across all platforms. Monitored and recorded monthly analytics to ensure content was yielding positive results (increased engagement and account growth). Engaged staff and hotel guests alike to curate an authentic online presence that encapsulated the hotel's unique story and vision.

Seelbach Hilton Hotel Operations manager with a focus in housekeeping and front office, as well as the hotel’s social media accounts.

Louisville, Kentucky, United States

Embassy Suites Louisville East

Louisville, Kentucky

Louisville, Kentucky, United States

Assisting sister property as part-time Night Auditor while maintaining position as Front Office Manager at the Seelbach Hilton.

Louisville, Kentucky

-Design and implement creative strategies to engage and train staff. -Utilize incentives when necessary to motivate staff to achieve specific, measurable, time-based goals.-Provide Executive Committee and hotel management with detailed and comprehensive MOD reports recounting shift synopses, incidents, guest complaints, and communication between various shifts and departments-Respond to Hilton’s SALT (Satisfaction and Loyalty Tracking) guest surveys regarding stay-Respond to… Show more -Design and implement creative strategies to engage and train staff. -Utilize incentives when necessary to motivate staff to achieve specific, measurable, time-based goals.-Provide Executive Committee and hotel management with detailed and comprehensive MOD reports recounting shift synopses, incidents, guest complaints, and communication between various shifts and departments-Respond to Hilton’s SALT (Satisfaction and Loyalty Tracking) guest surveys regarding stay-Respond to Guest Assistance cases, awarding points or other recovery items as necessary -Utilize Nor1 Estandby system to award discounted upgrades to guests as available to capture additional profit-Consistently and passionately strives to improve the Seelbach experience for hotel guests and staff Show less

Louisville, Kentucky Area

Troy, Michigan

• Processed weekly and monthly invoices for ~900 contract employees• Prepared and reviewed contract employee expense reports (about 100 weekly) before submission to payroll department, ensuring that employee-submitted receipts matched expenses entered on Fieldglass• Maintain inventory of and place orders for additional office supplies for all departments.• Post customer payments in Sage from our largest client, Bartech, who made up well over 60% of our business• Assist in… Show more • Processed weekly and monthly invoices for ~900 contract employees• Prepared and reviewed contract employee expense reports (about 100 weekly) before submission to payroll department, ensuring that employee-submitted receipts matched expenses entered on Fieldglass• Maintain inventory of and place orders for additional office supplies for all departments.• Post customer payments in Sage from our largest client, Bartech, who made up well over 60% of our business• Assist in maintaining accuracy of complex Microsoft Excel timesheets for all contract employees that included employee pay rates, bill rates, invoice numbers, etc.• Assist in keeping customer accounts up-to-date by reviewing aging, making collection calls and sending emails requesting payment status. Show less

Louisville, Kentucky Area

• Consistently providing individualized and personal customer service• Handling money and making daily deposits• Taking kitchen inventory and ordering food supplies from Piazza Produce• Assisting front desk associates in meeting guests’ needs when necessary

Louisville, Kentucky Area

• Generating customer invoices (about 100 daily)• Matching vendor invoices to corresponding packing slips, confirming accuracy of items billed• Paying vendors, which included generating checks as well as authorizing and submitting credit card payments (about 150 checks/CC authorizations processed each Wednesday)• Depositing customer checks into company bank account, marking invoices off aging• Daily filing of customer and vendor invoices, order write-ups, payments to vendors… Show more • Generating customer invoices (about 100 daily)• Matching vendor invoices to corresponding packing slips, confirming accuracy of items billed• Paying vendors, which included generating checks as well as authorizing and submitting credit card payments (about 150 checks/CC authorizations processed each Wednesday)• Depositing customer checks into company bank account, marking invoices off aging• Daily filing of customer and vendor invoices, order write-ups, payments to vendors, checks from customers, etc.• Providing assistance to vendors and customers via phone and email in regards to all accounting matters, especially payment status• Assisted in event organization and back-up for sales department when necessary• Performed duties in both Accounts Receivable and Payable departments Show less

Bachelor Of Arts - Ba, Spanish

Middle/Secondary Education, College Of Education And Human Development