I work in a nursing unit with frail elderly, young people with disabilities, including 1-1 care.Caring for service users in their day-to-day activities, encouraging as much independence as possible, performing activities with dignity and person-centred care. These activities include:Personal care such as showering, bed bath or bath, washing hair, brushing teeth, cutting and cleaning fingernails, getting dressed, applying creams, shaving and continence careWhere necessary, feed and assist service users with meals, drinks and mobilityAccurate record-keeping and ensure timely repositioning of service users.Familiarise and implement appropriate care plans. Communicate changes with service users and their needs to Nurse in charge.Provide Moving and Handling training to all staff when required.Inducting new staff

Assist European companies with pre-and post-sales activities in converting midrange applications (AS400 & S/36) to UNIX, LINUX or Windows.Prepare proposals and technical documents for individual prospect accounts.Manage and execute modernization proof-of-concept and implementation projects.Isolate and reproduce application issues.Onsite and virtual meetings with sales staff, prospect management, technical staff and solution providersManage relationships with international solution providers.

Based in Belfast, I worked in conjunction with the head office in California. Ensure projects are completed and delivered on time and within budget.Manage design and development schedules of individual projects and products with the relevant development teams. In addition, plan and perform quality assurance on newly developed functionality and product releases.Develop and produce the product, sales-related documentation, develop and present product training in-house and at customer sites. Pre- and post-sales support. Including presentations, product demonstrations and exhibitions.Manage Customer Support, prospect and customer relations. Attend onsite and remote meetings, presentations, project management, implementation and training.

Provided Pre-and Post-Sales support. Assisted sales and development with technical discussions.Did product demonstrations, proof of concept projects, solution implementation and product support.Onsite product implementation, application conversions, functional testing and product training.Worked close with Development team to further enhance product functionality and stability.Developed additional AS400 programs to demonstrate low level functionality to be incorporated into the regression suite.Developed and incorporated regression tests into the product regression suite.Developed product documentation from Word documents to portable CHM and Web format.Liaise with support and development teams to ensure any product related issues are resolved in a timely manner.Performed cross-platform Product Quality Assurance.Managed core customer accounts at a managerial and technical level.

• Contract programming at customer sites • Marketing total solutions to prospective customers • Quality Assure new releases of Software and Hardware • Distribute and Implement new and updated Software and Hardware • Provide telephonic and on-site customer support • Product Training • Liaise with Customers, Suppliers and Management • Conversions from Mainframe to System/38 and AS/400 • Communications • Manage Customer accounts

• Maintain all System/38 in Bophuthatswana • Scrutinize applications and System/38 for performance and efficiency • Centralization of Application on System/38s • Systems Analysis and designing application changes to accommodate application centralization.• Project Management of centralization of applications• Training Developers - RPGII to RPGIII • PC support (networks, hardware and software)

• Application Analysis and Design of a warehousing system from basic specifications• Develop and QA applications • Application implementation countrywide • User Support and Training • System Operations Management • Developer training - RPGII to RPGIII

• Maintain existing Applications • Develop additional applications and programs • User support and training • Data Capture

• Data Capture on System/34 • CNC Typing • General Office Duties • Typing Technical College Manuals for Mathematics and Engineering Science • Personal Assistant

Manual and computerized Bookkeeping of government department accounts.Manage Foreign Exchange applications from banks.Provide Public and Government Assistance relating to accounts and regulations.Exchange control for police, commercial banks and government departments.ACB cheque processingGovernment and Commercial bank account managementHandling mutilated currency for banks, police and public .