Lynette M. Email & Phone Number

St. Louis, MO, US

St Louis, Missouri, United States

St Louis, Missouri, United States

• Subject matter expert for all processes related to group setup, billing and accounts receivables, and eligibility
• Point of contact for system and website user acceptance testing
• Ensured all deadlines were met and completed on time for business requirements collection and user acceptance testing throughout system enhancement project related to receivables and eligibility
• Identify and resolve issues related to group setup and billing, accounts receivables and 834 eligibility file… Show more
• Identify and resolve issues related to group setup and billing, accounts receivables and 834 eligibility file processing
• Lead all department meetings related to system enhancements

Saint Louis, Missouri

Collect payments from new and existing clientsAssist with implementation of new system enhancements.Responsible for uploading new groups and members.Ensure renewal rates are accurately enteredAssist clients with monthly premium billing and weekly claims invoicing inquiries.Responsible for group and member maintenance within the system.Perform UAT as needed.

Greater St. Louis Area

Processed routine vision claims for payment or denial status. FQHC Arizona Care 1st dental claims processor.Provided back up support for customer service.

St. Louis, MO

Provided excellent customer service to members within the MO, IL, FL, MD and DC areas. Explained dental and vision benefits to members as well as providers. Located dentists, optometrist, and ophthalmologist in the members' areas.Maintained credentialing files for all in network providers.Contacted in-network providers who are due for re-credentialing.

St. Louis, MO

Hosted field visits and registration for Redbird Rookies events. Maintained an excel document for grant application contacts, donations, and Kids & Varsity Club Memberships.

Columbia, MO

∗ Answered incoming telephone calls primarily from current and potential customers∗ Interacted with customers in a helpful and professional manner∗ Maintained account data up to date and accurate∗ Assisted with various projects as requested∗ Managed and entered payroll information into online system∗ Assisted undergraduates and graduate students with.

Columbia, Missouri Area

* Assisted with events hosted by spirit group, VolleyZou, sponsored by MU Volleyball* Accurately packaged and delivered giveaways to customers* Planned the layout of the organization video* Prepared, setup and removed items before and after event

Bachelor Of Arts (Ba), Psychology

Paralegal Certification, Legal Assistant/Paralegal

Bachelor Of Science (B.S.), Parks, Recreation And Tourism

Sport Management emphasis