Lynette Macdonald Email & Phone Number

Sydney, New South Wales, Australia

Outbound sales calls for NFPs and a Commercial Campaign, meeting targets and KPIs to qualify for commissions in addition to base. Selected to train new team members successfully.

Sydney, New South Wales, Australia

Supervised a field merchandising team, working in retail stores.

North Sydney, New South Wales, Australia

Field supervision of the market research field team on ad-hoc and CLT projects, as well as longitudinal Public Affairs social research study, Pathways of Care, and TfNSW Household Travel Survey in office.* Recruitment, briefing and training of interviewers, including all aspects of related administration such as reference checking* Ongoing performance.

North Sydney, New South Wales, Australia

Supervised the national market research field team on the emma project (the enhanced media metric Australia powered by Ipsos).* Allocation of interviewers to geographical areas in accordance with travel budgets, including quota management* Remote monitoring and direction of team, and conducting Quality Assurance in field and via telephone

Macquarie Park, Sydney

Held four roles simultaneously - Coordinated the national sample area maps for the Radio Ratings; Team Leader in the field, providing training and quality assurance to market research field interviewers; Media Clerical proofreading and data cleanups calling respondents for Quality Assurance validations; cold calling and recruitment door to door Field.