Experienced Global Head of Customer Support with a demonstrated history of working in the computer software industry. Skilled in Requirements Analysis, Enterprise Software, Team Building, Customer Relationship Specialist. Strong support professional with a BS focused in Computer Science from Colorado State University-Pueblo.Throughout my career, my primary focus has been on assisting individuals in diverse situations. This has involved mentoring employees to ensure their growth and development, as well as ensuring that my customers receive the assistance and information they require. Both my team and customers are well aware of my unwavering readiness and willingness to lend a helping hand whenever needed.