Lynette Steingraber Email & Phone Number

Moline, Il

Moline, Il

• IT support to entire company of 170+ employees including monitoring network, troubleshooting computer problems, re-imaging infected computers, programming mobile phones to synch with Exchange, setting up new computers for company distribution, ordering supplies, and maintaining database of computer inventory• Follow up on outstanding claims using the Internet, contacting insurance companies or filing appeals• Obtain authorization for state aid patients and tracking the authorization using Microsoft Excel • Manage/Analyze patient accounts through a work file using Therapy Source Medical Software• Take part in quality control when patient statements are sent out several times each month • Provide customer service to patients by answering questions they have on their accounts

Moline, Il

• Manage patient scheduling using Rehab Toolkit Medical Software• Check insurance benefits and eligibility for patients • Obtain authorization and track workers compensation cases• Run weekly statistical reports for clinic manager• Make sure that daily notes were downloaded from transcription and filed in patients charts• Mail out medical records request

Spring Grove, Il

• Work with Microsoft Office products: Word, Excel, PowerPoint, Publisher• Develop websites from inception including planning, layout and creation of websites• Repair/replace hardware on computers and install/remove software applications• Gathered and analyzed data from network log files to manage computer and firewall systems

• Worked directly with customers in selling and repairing eyewear• Submitted information to insurance companies through computer and CMS 1500 forms

Spring Grove, Il

• Typed all quotes for sales department of 25 employees• Greeted customers/Answered 20+ line switchboard• Prepared and scanned documents into jukebox style storage device

Addison, Il

• Assembled weekly commission tracking report for ARC (Airlines Reporting Corporation) to insure commissions were properly paid and agency was compliant• Assisted owner with special projects• Delivered airline tickets when needed• Booked flight/hotel/car reservations for clients using the Apollo ticketing software• Answered five line telephone

Elmhurst, Il (Now Located In Naperville, Il)

• Greeted customers/Answered multi-line switchboard• Discussed our products with prospective clients over the phone• Distributed literature in the form of mass mailings

Certficiate, Medical Billing/Coding, 4.0

Classes taken: • Orientation to Work Environment • Introduction to Health Insurance • Procedures and Diagnosis Coding I and II • Medical.

Certificate, Travel/Secretarial, 3.7