Lynette Tate Email & Phone Number

Sarasota, Florida Area

Tampa/St. Petersburg, Florida Area

Sarasota, Florida Area

Performed project management, application design, quality assurance, and communication functions on a small project team developing web applications for internal corporate tax business units. Developed component designs, gathered usability feedback, wrote project and user documentation, and thoroughly tested each release of the tax application.Directed and advised members of the development team regarding requirements, priorities, and defect resolutions. Tracked and reported project status, communicating items at risk as issues arose.Served as knowledge manager and worked closely with stakeholders to ensure the design and implementation of the application met the needs of the business for content presentation and knowledge management processes.

Sarasota, Florida Area

Led cross-functional project teams in development of new and enhanced features, products, and systems. Developed or ensured the creation of requirements specifications, functional specifications, design specifications, test plans, and communication plans. Managed multiple development projects concurrently through the full software development lifecycle using Microsoft Project. Conducted user-acceptance testing, project demonstrations, end-user training sessions, and provided ongoing support to the business.

Sarasota, Florida Area

Managed and coordinated documentation projects with technical development, quality assurance, tax education, and tax development. Served as project manager and senior editor for the tax education materials, including online modules and printed guides. Managed the writing, editing, and production schedules using Microsoft Project. Ensured each course was written to the appropriate level of tax understanding and conformed to department styles and standards. Led the development of tax information videos for release on the company website and other social networking sites. Managed the video production process. Selected the production company, negotiated the contract, and managed the production process and schedule from filming through editing and release. Served as on-camera spokesperson.Initiated and led the effort to significantly improve the desktop publishing process for tax education materials with new software and a more efficient process, reducing development time by 25% and improving the quality of the materials. The new software enabled an improved course design, which increased usability and product sales.

Sarasota, Florida Area

Designed and developed online and hard copy user and system documentation including user manuals, installation guides, online help systems, release notes, and tax education materials.

Indianapolis, Indiana Area

Created project charters and developed requirements documents, use cases, and project communications including user guides and online help. Developed the department’s Software Quality Assurance Plan, style guide, and standard service offering.

Indianapolis, Indiana Area