• Work with the client to articulate complex issues requiring attention and strategize with teams on project approach • Actively manage a portfolio of client engagements assuring all contractual targets and deliverables are met • Consult with customers to provide blended learning solutions • Deliver training curriculum or education to internal or external customers using a variety of methods• Design and maintain learning solutions such as job aids, e-learning, classroom instructor led training to meet customer needs • Oversee the design, development and implementation of solutions to drive long-lasting success to the client• Identify and pursue follow-on and new business opportunities• Play an integral role in the recruitment and development of staff• Lead and contribute to the company’s culture and success • Understand business requirements to ensure appropriate delivery of training• Develop creative, forward thinking content and strategies that engage audience • Assume mentor and role model responsibility for business specific skills • Coach others in department on specific training skills • Manage social media programs

• Experienced in working with highly sensitive and confidential data and information• Worked with diverse populations including staff, parents and students• Provided leadership and direction at the school level, worked to design, implement, coordinate and evaluate a comprehensive behavior support program• Worked directly and aggressively with identified students to adopt behaviors that substantially increased their positive behavior• Provided support for the needs of students, families and staff• Defined and measured behavior; understood principles of reinforcement; taught new behavior; implemented strategies for weakening behavior; and identified antecedents• Provided diversified strategies and activities specifically designed for targeted students• Trained and Partnered with individual teachers, groups of teachers and/or the entire staff on issues such as: crisis intervention, learning and collaboration issues, and factors that can affect development and implementation of interventions• Used ongoing assessments to maintain a record of student progress.• Supervised students to ensure a safe, non-threatening, nurturing environment where students can thrive• Participated in building level Multi-Tiered System of Support Member (MTSS) and Positive Behavioral Interventions and Support Member (PBIS) team and/or grade level meetings, as appropriate• Engaged in on-going professional development to increase knowledge and skills of positive student behavior support for all students, targeted students and students who represent sub-group populations• Conducted conflict resolution and peer mediation sessions• Participated in proactive team efforts to achieve District, building, departmental and/or grade level goals• Provided leadership to others through example and sharing of knowledge/skill

Departments of Animal Care, Animal Technicians, Veterinary Services, Histology, Pathology, Microbiology and Genotox. • Ensured each employee received appropriate training for duties, and ongoing training of experienced staff• Conducted and evaluated employee reviews and responds to employee issues• Supervised the hiring, transfer, suspending, promotion, discharge and salary changes of the staff• Coached and mentored to develop the staff • Developed, documented, and managed departmental expenses, e.g. headcount, margins, overtime, etc.• Monitored, proactively managed, and improved metrics such as on time delivery and right the first time. Reported metrics weekly at management meetings.• Organizational skills, strong written and verbal communication skills• Excellent problem-solving skills, attention to detail, self-motivation, thoroughness, dependability, and the ability to set and maintain priorities• Consistent exercise of independent judgment and discretion in matters of significance• Supported client, regulatory, and accreditation audits and inspections• Responded to findings in a satisfactory and timely manner • Interacted with and was a liaison with internal and external clients• Provided a high level of customer service• Experienced in working with highly sensitive and confidential data and information• Developed services or processes for increased growth and/or efficiency• Leadership and/or participation in cross-functional teams• Performed, monitored, and implemented job specific tasks in compliance with Standard Operating Procedures• Maintained up to date knowledge of applicable International Standards Organization (ISO), Good Laboratory Practices (GLP), Good Manufacturing Practices (GMP) and Food and Drug Administration (FDA) guidance documents and interpretation• Compiled, revised, and coordinated that detail documentation, calibration and preventive maintenance programs are in place