Lynn Egan Email & Phone Number

Reno, Nevada, United States

• Accountable for driving all aspects of the One Finance F&A engagement for the Microsoft North America Operating Center.
• Managing the Client Relationship, Governance and Quarter Business Reviews. Open communication with regular meetings with client controllership as well as our internal offshore teams and Accenture Leadership to provide.
• Contract and Change request management, Delivering within client budget targets, Client metrics, SLA and KPIs, Controls and SOX Compliance. Management of all financial processes as well as issues and risks.
• Team Leadership, Development and Empowerment – Recruiting, Pipeline Management, Retention, Development, Forecast and Cost management consistently exceeding CCI expectations.
• Managed the transition of the Reno finance operations across all teams (P2P, R2R, Indirect Tax) to our offshore delivery center in Chennai India as well as another vendor in Fargo ND. Delivering within timelines and on.

• Manage all activities related to Global Service Orders to Cash (OTC) including but not limited to Contract Management, Invoicing, Dispute Resolution, A/R and cash application reconciliation, business process.
• Escalation path for our Global Share Services Accenture teams to drive resolution to complex issues and closure.
• Point of Contact (POC) for NCR Sales, Solution Architect, Account Support, Collection team, Controllership and Customers directly to drive solutions, educate and improve customer satisfaction while maintaining.

San Antonio, Texas Area

• Managed all aspects of operations for NCR “High Touch” US and Canada customers for both annuity service billing and sales support teams.
• Primary focus on Client Deliverables, Contract Management, Billing, Operations Excellence, Cost and Budget Management, Process Evaluation and Improvement, SOX Compliance, Audits, Team Leadership and development.
• Managed the transition of the onshore operations to our offshore delivery center in Bangalore India across 6 phases. Recognized by both client and Accenture leadership for maintaining project stability, client.

San Antonio, Texas Area

LaQuinta – Senior Accounting Consultant (8 month project ending May 10, 2007):Responsible for the preparation of monthly Board of Directors presentation, Partnership Financials, reconciliations and analysis, and assisted with audit preparations. CCC Group Accounting Dept – Senior Accounting Consultant (3 month project):Evaluated issues and control concerns.

San Antonio, Texas Area

Progressive Career Growth over 13 years - Staff Accountant to Finance Manager to various Operational Manager roles: Manager – Reporting and Analysis:Developed, managed, and presented internal reporting and analysis for all organizations in the San Antonio Center. Responsibilities included; executive presentation, process analysis, and development, staff.