Lynn Floyd Email & Phone Number

Saint Paul, MN, US

• Recognized Sales Leader for a Top 3 regional automotive dealership group ranked #3 in used car sales nationally. Developed and delivered training programs to new sales associates, drove referral reward programs, Toyota.
• Delivered $2.5M in used car sales during tenure, averaging between 200-236 sales each year or annual sales of $230K+, achieving a 10% YoY sales increase and routinely earning a spot in the Top 6 monthly sales winners.
• Played a key role in getting an online, on-demand sales training platform implemented, which delivered a 25% higher front-end sales gross just 30 days post-roll out
• Member of team that helped dealership earn designation as a “Training Store” for new hires; leveraging strong technical expertise, played key role in developing an effective training program that resulted in employee.
• Maintained Quarterly CSI Rating goal of 93%+ for seven years running
• Build strong client relationships to support retention and referrals; achieved a 77% leasing customer retention rate over a 7-year period; referrals account for 23% of personal annual sales

Minneapolis, Minnesota, United States

• Member of Operational Set-Up Team for a new high-volume pub that exceeded $2.5M in sales in Year One. Responsible for hiring, training, drink menu development, processes and licensing compliance, while managing service.
• Exceeded goal of creating regular clientele in a highly competitive region of establishments

Minneapolis, Minnesota, United States

• Provided vital management team support in the operational set-up of the bar area for two high-value restaurant openings with annual sales exceeding $3.5M. Provided layout expertise, researched target clientele, drink.
• Achieved liquor cost-profit goals of 18%
• Responsible for tracking and maintaining a weekly $75K BWL inventory level

Maple Grove & Eagan, MN

• Managed a high-traffic restaurant-bar with responsibility for hiring, training, and scheduling for all Front of House departments, and a pivotal role in marketing and sales campaigns to increase foot traffic for diners.
• Directed staff of 28 servers, in addition to the hostess staff (10), waiter’s assistant staff (10) and bar staff (10)
• Achieved targeted profit margins for food (28%), liquor (23%) and labor (30%)
• Achieved YoY sales revenue growth goals of 15%, by introducing a consistent refresh of the menu, new drink, and happy hour menus, and introducing a program to convert restaurant to CFL with an ROI in 2 years

Bachelor Of Arts - Ba, History

Core Coursework, History