Lynn Murray Email & Phone Number

King Of Prussia, Pa, Us

Ohana Companies was acquired by 360insights in July,2019. Excited to be part of this growing company with extensive capabilites.

Establish, maintain and enhance relationships with multiple contacts within our client base. In addition, provide support to their end customers as an extension of their service team. Continually look for ways to enhance their promotions, sweepstakes and loyalty programs for their customers, employees and partners. Manage existing and new programs from concept to implementation to fulfillment. Communicate internally to Sales, Operations, Finance, IT, Customer Service on all aspect of the projects to ensure smooth execution.Provide guidance and support to account management team. Partner with sales to on board new clients as well as during the early stages of the sales cycle.

Hands-on manager of 8 person sales team with a client base of national, regional and local accounts with $18M in annual revenues. Recruited and training sales team on product portfolio and sales process, from prospecting to closing to client retention. Negotiated client contracts while maintaining profitability.

Provided full range of sales and service towards attaining/exceeding revnue goals for key accounts, i.e., client needs analysis, client/industry research, solution and sales presentation development. Strengthened client relationships and enhanced company's credibility through excellent service.

Greater Philadelphia Area

Progressed from Client Service Specialist to Manager. Recruited, training and supervised team of 18 client services representatives supporting the Northeast sales force. Managed work flow, aligned accounts based on individual capabilities to specific sales/client needs, and monitored performance. Fostered environment where internal and external clients enjoyed a high level of support.