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Results-oriented leader with demonstrated customer and strategic insights, project management, commercialization, and business strategy success in a variety of industries. * Skilled at building and executing innovation, commercialization, and marketing strategy.* Accomplished leader adept at problem definition, employing analytical skills, critical thinking, proactively identifying and addressing issues as they arise, making complex simple to understand, and consensus building across multiple stakeholders and organizational functions.* Proficient at identifying and delivering on project requirements, processes, budgets, and workflows to ensure business value creation for each program’s unique deliverable.
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Director, Venture InvestmentsFis Jun 2022 - Jun 2023Jacksonville• Director in a newly created innovation function, FIV Venture Investment, focused on exploring and investing in nascent technologies for global fintech company. • Characterized and translated larger disruptive trends into insights and implications for FIS and customers: e.g., Identity and IOT payments. Signals report published quarterly to identify early startup trends from the financial services market. • Identified heatmap targeted areas of interest to direct NewCo and Direct Investment teams’ inorganic startup investments.• Established communications strategy for publication of thought-leadership content via futurescape reports, customer engagement, conference presentations, as well as internal and external articles. -
Co-OwerJjl Ventures, Llc Jul 2018 - Jun 2022Jacksonville, Florida Area• Co-launched a business serving more than 1,800 customers and generating $500K+ / year revenue in Jacksonville.• Directed customer experience, staff supervision, front desk operations, business planning, financial and performance metrics for business. • Developed and implemented product strategy and marketing communications, community and internal events, customer database management, and digital & social media strategy to maximize business development and customer retention efforts.• Maintained an NPS score of 9 out of 10 with customers for interest in recommending services to friends and family (&) rolling 3-month average of 200+ 5-star reviews.
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Director, Global Strategic InsightsJ&J Vision Care, Inc. Mar 2011 - Jul 2018• Drove global consumer-centric strategic marketing decisions by identifying future market trends and unmet needs, discovering opportunity spaces, developing market understandings, identifying new product innovation & user solutions (both technology and service), and developing marketing assets.• Educated business units on importance of consumer insights and need to develop disruptive thinking mindset for product innovation vs product iteration. Trained in the teachings of Clay Christensen’s theory of disruptive innovation, Jeremy Gutsch’s innovation and creativity trends, as well as Agile, Sprint and BioDesign methodologies.• Developed projects to assess product and service usability with consumers via ergonomic assessment, ethnographic observational research, survey feedback of experience, and development of engineering CTQs to monitor user experience.• Projects drove business strategies decisions, strategic business cases, strategic planning, innovation, lifecycle strategy, branding and communication, key performance metrics, product development, and commercialization strategies for 4 products in development, 2 product launches and 2 products in-market.• Developed first Dynamic Disease Model, Strategic Forecasting Model, and Market Structure for JNJ Vision. -
Director, Global Market Research, PharmaceuticalsThe Janssen Pharmaceutical Companies Of Johnson & Johnson 2003 - 2011Horsham, Pennsylvania, United States• Leader of Global Strategic Insights team focused on innovation and marketing strategy for Janssen biotechnology products. Projects drove business strategies decisions, strategic business cases, strategic planning, innovation, lifecycle strategy, branding and communication, key performance metrics, and commercialization strategies for 10 products in development, and 2 product launches.• Led cross functional stakeholders through end-to-end research and all aspects of project and project management, including planning, budgeting, coordination, implementation, timely execution, and presentation of strategic implications to senior management. Able to quickly identify project risks, executional issues/problems, and appropriate problem resolution or risk mitigation plans.• Utilized wide range of qualitative and quantitative study methodologies to inform identification of white spaces, consumer insights, and product design & new concept evaluations, to inform new product and launch business decisions (including ethnography, crowd sourcing, consumer journeys, product ideation, projective interviewing techniques, needs drivers, market structure). • Developed first launch metrics dashboard for JNJ Biotech. -
Account ExecutiveTns Market Research 1996 - 2003Horsham, Pennsylvania, United States
Lynn Ray Skills
Lynn Ray Education Details
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Biology -
Smith College Leadership Consortium -
Stanford Biodesign Training
Frequently Asked Questions about Lynn Ray
What is Lynn Ray's role at the current company?
Lynn Ray's current role is Customer and Strategic Insights • Product Development and Commercialization Strategy • Business Analysis • Innovation • Customer Service Management.
What is Lynn Ray's email address?
Lynn Ray's email address is lr****@****jnj.com
What schools did Lynn Ray attend?
Lynn Ray attended University Of Delaware, Smith College, Stanford University Graduate School Of Business.
What skills is Lynn Ray known for?
Lynn Ray has skills like Market Research, Pharmaceutical Industry, Medical Devices, Oncology, Product Launch, Marketing Strategy, Pharmaceutical Sales, Competitive Analysis, Cross Functional Team Leadership, Biotechnology, Segmentation, Management.
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