Lynn Richter Email & Phone Number

Plano, Tx, Us

Plano, Texas, United States

*Drive revenue by giving exceptional customer service, building long-term trusting client relationships for 11+ years, using a consultant approach; resulting with repeat client sales and referrals.*Increase In-Store sales 35% by using the Salesfloor virtual app and chat.*Call and email clients to follow up on quotes and turn them into sales transactions.*Rated 5 Stars for Customer Satisfaction from online reviews.*Profile, educate and give sales presentations to clients on ergonomic products; leading to sales transactions and helping them prevent, improve or manage current health conditions.*Set and achieve high goals performance, receiving a Sales Award for $500,000+ for multiple years.*Market and develop business partnership programs for multiple store locations.*Identify, hire and train consultants and new managers on best business practices, products, procedures and sales strategies to create successful teams.*Coach teams in successful selling methods and encourage up-selling and cross-selling to increase profit margins.*Process sales transactions using a POS system, reconcile daily transactions, setup and manage store performance reports.*Manage store operations including processing purchase orders, inventory, scheduling deliveries and merchandising the showroom floor.*Sales and Marketing Training using online methods and Zoom meetings.Healthcare Sales and Marketing Consultant: 2012-2013 *Increased sales revenue and generated traffic by achieving high goals and standards of performance; succeeded store goals and highest sales for 4 consecutive months.*Developed a marketing partnership program with medical professionals in surrounding cities for multiple stores; resulted with 10% increase in sales. *Achieved high client satisfaction from giving exceptional service and developing client relationships by profiling, giving product sales presentations and providing healthcare education; lead to increased sales.

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*Advocate to patients, gave consultations, health exams, nutrition testing, x-rays, evaluations, reports of findings, sold patients treatment plans and wellness care packages. *Planned and supervised marketing events and lunch and learns, which attracted high attendance and participation and resulted with new patients. *Achieved 100% new patient signup rate resulted from wellness, nutrition and weight loss presentations. *Recruited new patients - over 50% of people qualified at off-site health screenings pre-paid and scheduled appointments for new patient exams.*Verified patient's health insurance benefits, filed and processed insurance claims.*Worked with insurance companies and lawyers to collect payments for patients treatment and services from accident and personal injury cases.*Reconciled patients accounts, collected payments, setup payment plans on past due and delinquent accounts.*Maintained the clinic's website and social media sites. *Community Outreach: Contributed donations to a Non-profit organization each quarter.

Plano, Texas

*Supervised the Dealer Risk team and managed company's dealership database with over 10,000 dealers. *Sold the company's finance programs to the owners of new and existing dealerships.*Processed and approved legal dealer agreement contract documents, pulled credit reports and completed background investigations on dealerships to approve them as business partners. *Sales Account Manager for new Independent Dealers.*Managed compliance and regulations for legal dealer agreement contract documents.*Conducted sales training classes for 100+ Sales Managers and provided corporate support.*Provided support for the Dealer Call Center, Funding, and Collection departments.*Awarded Circle of Excellence Award in 2006.Special Projects:*2007-2008: Dealer Reserves Team: Assisted the Dealer Reserves team and collected 80% of repossession discrepancies reviewed and 90% of monthly past-due dealer reserve accounts.*2006-2007: Independent Dealer Program: Assisted the General Manager to set the policies and procedures and implemented the program, resulted with increased revenue and created additional Sales Manager positions. Sales Managers were able to gain these established independent dealer accounts to their existing franchise dealership accounts. *2000-2004: Dealer Referral Marketing Program: Set policies and procedures and teamed with the Sales and IT departments to implement a successful program, resulted in generated income, increase in new dealership partners and lead to create a Dealer Support department to handle the increased business.*1999-2000: Y2K Program: Teamed with the IT and Accounting departments to insure the safety of the databases and the company from having any problems or delays in business for the millennium.