Systems Support
CurrentProvide second line system support including delivering day to day problem resolution for agreed patient system applications. Responsible for liaising with other departments to ensure supply of day-to-day services. Dealing with general (telephone and other media i.e. IM / email) enquiries and for the Systems Support Team, regularly receiving and communicating messages with highlevels of technical detail. Creating, developing and maintaining databases and spread sheets Work closely with the Systems Support Manager to improve services provided